City of Wolverhampton Council (25 013 511)

Statement Closed after initial enquiries Council house sales and leaseholders 03-Mar-2026

Summary: We will not investigate this complaint about the Council’s handling of the complainant’s right to buy applications, and disrepair at her property. This is because: there is another body better placed to consider any valuation dispute; it is reasonable to expect the complainant to use, or have used, the alternative court remedy; the law says we cannot investigate complaints about the management of social housing; and we will not reconsider matters looked at under a previous complaint to the Ombudsman.

London Borough of Islington (25 015 088)

Statement Closed after initial enquiries Council house sales and leaseholders 03-Mar-2026

Summary: We will not investigate this complaint about the Council pulling out of buying a house. This is mainly because it is reasonable to expect Mr X to take court action.

London Borough of Southwark (25 016 889)

Statement Closed after initial enquiries Council house sales and leaseholders 03-Mar-2026

Summary: We will not investigate this complaint about the Council’s handling of a ‘right to buy’ application. It is reasonable to expect Mr X to use his right to take court action.

London Borough of Camden (25 015 006)

Statement Closed after initial enquiries Council house sales and leaseholders 02-Mar-2026

Summary: We will not investigate this complaint about leasehold charges. The law prevents us investigating such complaints.

City of Wolverhampton Council (25 014 417)

Statement Closed after initial enquiries Council house sales and leaseholders 27-Feb-2026

Summary: We will not investigate this complaint about how the Council handled a ‘right to buy’ application. It is reasonable to expect Mr X to use his right to take court action.

Leicester City Council (25 017 415)

Statement Closed after initial enquiries Council house sales and leaseholders 26-Feb-2026

Summary:  We will not investigate Mr X’s complaint that the Council wrongly closed his ‘right to buy’ application. It is reasonable to expect Mr X to use his right to take court action.

Rugby Borough Council (25 008 072)

Statement Not upheld Council house sales and leaseholders 24-Feb-2026

Summary: We have discontinued our investigation into Mrs X’s complaint about the right to buy scheme. This is because, it would be reasonable to expect Mrs X to use the right to go to court about this matter.

Manchester City Council (25 014 746)

Statement Closed after initial enquiries Council house sales and leaseholders 23-Feb-2026

Summary: We will not exercise discretion to not investigate this complaint about the Council’s advice to cancel a Right to Buy application in 2024. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Mr X could not have complained to us sooner.

Birmingham City Council (25 017 639)

Statement Closed after initial enquiries Council house sales and leaseholders 20-Feb-2026

Summary: We will not investigate this complaint about Mrs X’s ‘right to buy’ application. This is because it was reasonable to expect Mrs X to appeal to the District Valuer about the Council’s valuation of her home.

Tendring District Council (25 014 143)

Statement Closed after initial enquiries Council house sales and leaseholders 17-Feb-2026

Summary: We will not investigate this complaint about a ‘right to buy’ application. Mr X has an alternative legal remedy, and it is reasonable to expect Mr X to take court action.