City of Wolverhampton Council (25 014 565)

Statement Upheld Council house sales and leaseholders 15-Jun-2026

Summary: Mr D says the Council mishandled his Right to Buy application. I have found fault by the Council which resulted in a lost opportunity to have the application processed. The Council has already provided an explanation to Mr D and apologised. It has also offered to assist him if he wants to submit a new application and has made a service improvement to prevent the fault happening again. I do not see there is an outstanding unremedied injustice.

London Borough of Ealing (25 030 525)

Statement Closed after initial enquiries Council house sales and leaseholders 15-Jun-2026

Summary: We will not investigate this complaint about delays in completion of a right to buy purchase as there is a delay procedure in law that the complainant could have reasonably used to address the issue.

London Borough of Ealing (26 006 168)

Statement Closed after initial enquiries Council house sales and leaseholders 14-Jun-2026

Summary: We will not investigate Miss B’s complaint about the Council taking too long to process her Right to Buy application. This is because it is reasonable for Miss B to use the Notice of Delay procedure, and if needed, take the Council to court.

London Borough of Tower Hamlets (25 026 590)

Statement Closed after initial enquiries Council house sales and leaseholders 11-Jun-2026

Summary: We will not investigate this complaint about Miss Y’s council house right to buy application. We could not add to the investigation the Council has already carried out, and further investigation would not lead to a different outcome. Additionally, we cannot achieve the outcomes Miss Y wants.

Dudley Metropolitan Borough Council (25 029 284)

Statement Closed after initial enquiries Council house sales and leaseholders 11-Jun-2026

Summary: We will not investigate this complaint about the Council’s decision to cancel Mrs X’s right to buy application. This is because Mrs X can ask the court to consider her case. Mrs X’s complaint about the Council’s response to her request for information is best dealt with by the Information Commissioner’s Office.

London Borough of Haringey (25 026 025)

Statement Closed after initial enquiries Council house sales and leaseholders 10-Jun-2026

Summary: We will not investigate this complaint about how the Council dealt with Ms X’s Right to Buy application. There is a legal route available for Ms X to use, and it would be reasonable for her to do so.

Newcastle upon Tyne City Council (25 029 447)

Statement Closed after initial enquiries Council house sales and leaseholders 10-Jun-2026

Summary: We will not investigate this complaint about a right to buy valuation as it is unlikely we could change the outcome of the complaint or achieve any further remedy for the complainant. We will not investigate the aspect of the complaint about data handling as this is best dealt with by the Information Commissioner’s Office.

Kingston Upon Hull City Council (25 030 061)

Statement Closed after initial enquiries Council house sales and leaseholders 10-Jun-2026

Summary: We will not investigate this complaint about a cancelled right to buy application as it is reasonable to expect the complainant to take his case to court.

Royal Borough of Kensington & Chelsea (25 031 894)

Statement Closed after initial enquiries Council house sales and leaseholders 09-Jun-2026

Summary: We will not investigate this complaint about information provided in a section 125 right to buy notice as Mr X could have asked the court for a ruling on his case.

Wigan Metropolitan Borough Council (25 027 815)

Statement Closed after initial enquiries Council house sales and leaseholders 04-Jun-2026

Summary: We will not investigate this complaint that the Council unfairly closed a Right to Buy application as it is reasonable to expect the complainant to take this to court.