London Borough of Hackney (24 003 887)

Report Upheld Transport 03-Apr-2025

Summary: Mrs D complained the Council refused to renew her Blue Badge. Our investigation has found fault in the advice given to staff who work at the Council’s assessment centre and assess Blue Badge applications.

Wirral Metropolitan Borough Council (24 019 334)

Statement Closed after initial enquiries Transport 04-Mar-2025

Summary: We will not investigate this complaint about the application process for a Blue Badge renewal. This is because there is insufficient evidence of fault by the Council.

London Borough of Tower Hamlets (24 016 090)

Statement Closed after initial enquiries Transport 26-Feb-2025

Summary: We will not investigate this complaint about a blue badge application. This is because there is not enough evidence of fault by the Council.

Staffordshire County Council (24 011 786)

Statement Upheld Transport 20-Feb-2025

Summary: The Council failed to properly consider the impact of Mrs X’s medical conditions when assessing her application for a blue badge

London Borough of Bexley (24 015 723)

Statement Closed after initial enquiries Transport 12-Feb-2025

Summary: We will not investigate this complaint about an unsuccessful application for a Blue Badge. This is because there is insufficient evidence of fault by the Council.

East Sussex County Council (24 016 683)

Statement Closed after initial enquiries Transport 12-Feb-2025

Summary: We will not investigate this complaint about an unsuccessful application for a Blue Badge. This is because there is insufficient evidence of fault by the Council.

Nottinghamshire County Council (24 017 350)

Statement Closed after initial enquiries Transport 11-Feb-2025

Summary: We will not investigate this complaint about an unsuccessful application for a Blue Badge. This is because there is insufficient evidence of fault by the Council.

London Borough of Harrow (24 017 071)

Statement Closed after initial enquiries Transport 10-Feb-2025

Summary: We will not investigate this complaint about an unsuccessful application for a Disabled Person’s Freedom Pass. This is because there is insufficient evidence of fault by the Council.

London Borough of Ealing (24 014 138)

Statement Closed after initial enquiries Transport 07-Feb-2025

Summary: We will not investigate this complaint about the Council refusing Mr X a blue badge. The Council reached its decision properly. Mr X’s concerns about the time taken are not significant enough in themselves to warrant investigation.

Luton Borough Council (24 014 114)

Statement Closed after initial enquiries Transport 30-Jan-2025

Summary: We will not investigate Mr X’s complaint about the Council initially refusing his blue badge renewal application, requiring medical evidence to support his appeal, or how it dealt with his application. There is not enough evidence of fault in the Council’s decision-making process to warrant us investigating and investigation would not achieve a different outcome.