Pollution


Recent statements in this category are shown below:

  • Selby District Council (17 001 615)

    Statement Closed after initial enquiries Pollution 05-Jun-2017

    Summary: The Ombudsman will not investigate Ms B's complaint about the Council's delay moving a communal refuse bin which prevented her leaving her home by car. This is because an investigation is unlikely to find the Council was at fault or the injustice suffered was a direct result of fault by the Council.

  • Brighton & Hove City Council (17 001 686)

    Statement Closed after initial enquiries Pollution 31-May-2017

    Summary: The Ombudsman will not investigate Mrs X's complaint about the Council issuing a fixed penalty notice for fly tipping. The Council says it has refunded the fine. Any dispute would be for a court to decide.

  • Westminster City Council (16 011 352)

    Statement Not upheld Pollution 04-May-2017

    Summary: Ms B complains about the works the Council carried out in her building and the effect these have had on her flat. The Ombudsman has not found evidence of fault.

  • London Borough of Waltham Forest (16 000 421)

    Statement Not upheld Pollution 26-Apr-2017

    Summary: Miss B alleges her neighbour killed her plants spraying them with creosote. The Council was not at fault when it told the complainant it could not take action about damage to her plants, or the unauthorised use of creosote in the garden. The Council did not investigate whether the neighbour was causing a statutory nuisance but there was no fault in its decision.

  • Cheltenham Borough Council (16 019 053)

    Statement Closed after initial enquiries Pollution 24-Apr-2017

    Summary: The Ombudsman will not investigate Mr B's complaint about the way the Council has responded to his complaint about sewage smells. Cheltenham Borough Homes was best placed to respond to it. If Mr B is dissatisfied with Cheltenham Borough Homes' response, it is appropriate for him to pursue his complaint with the Housing Ombudsman service.

  • London Borough of Southwark (16 018 310)

    Statement Closed after initial enquiries Pollution 07-Apr-2017

    Summary: The Ombudsman will not investigate Mr B's complaint about a fixed penalty notice he received for littering. If Mr B wanted to contest the fine he had the opportunity of refusing to pay and then defending a case in the magistrate's court.

  • Stockport Metropolitan Borough Council (16 016 871)

    Statement Closed after initial enquiries Pollution 16-Mar-2017

    Summary: Mrs X complained about the Council's failure to maintain a piece of housing land on her property boundary. The Ombudsman cannot investigate Mrs X's complaint. It concerns the actions of a social housing landlord and is outside the Ombudsman's jurisdiction.

  • North Somerset Council (16 017 102)

    Statement Closed after initial enquiries Pollution 16-Mar-2017

    Summary: The Ombudsman will not investigate Mr B's complaint that the Council has failed to do anything about emissions from a wood burning stove. The reason the Council has failed to take action itself is because it has not to date found statutory nuisance and not because of administrative fault.

  • London Borough of Merton (16 016 389)

    Statement Closed after initial enquiries Pollution 03-Mar-2017

    Summary: The Ombudsman will not investigate Mr B's complaint that he has suffered effects from toxic fumes for a period of over 12 months but the Council has failed to take the action he requested. In the absence of a statutory nuisance finding, the Ombudsman would not criticise the judgment of the Council's officers. It is reasonable to expect Mr B to go to court if believes his health was damaged as a result of negligence by the Council.

  • Rother District Council (16 016 222)

    Statement Closed after initial enquiries Pollution 03-Mar-2017

    Summary: Mr X has complained about way the Council has dealt with his complaints about smoke from his neighbour's multi fuel stove. The Ombudsman cannot investigate this complaint as Mr X has started court action about this. His complaint is therefore outside the Ombudsman's jurisdiction.

;