Mansfield District Council (24 005 271)

Statement Closed after initial enquiries Council tax 06-Aug-2024

Summary: We will not investigate this complaint about Mr X’s council tax liability. Mr X used his right of appeal to the Valuation Tribunal, and we have no power to investigate the matter or consider Mr X’s reasons for appealing late.

Birmingham City Council (24 005 301)

Statement Closed after initial enquiries Council tax 06-Aug-2024

Summary: We will not investigate this complaint about liability for Council tax as there is a right of appeal to a Valuation Tribunal.

Broxtowe Borough Council (23 016 651)

Statement Upheld Council tax 05-Aug-2024

Summary: Mrs X complains the Council has not dealt with her Council Tax properly. The Council did not take account of her vulnerability. Mrs X suffered avoidable distress. The Council has agreed to apologise to Mrs X and pay her £200.

Preston City Council (24 006 161)

Statement Closed after initial enquiries Council tax 04-Aug-2024

Summary: We will not investigate this complaint about a Council tax premium as there is a right of appeal to a Valuation Tribunal.

Sheffield City Council (24 006 577)

Statement Closed after initial enquiries Council tax 04-Aug-2024

Summary: We will not investigate this complaint about liability for Council tax as the matter has been remedied and there was a right of appeal to Valuation Tribunal.

South Norfolk District Council (24 005 246)

Statement Closed after initial enquiries Council tax 01-Aug-2024

Summary: We will not investigate this complaint about council tax liability as Mrs X can appeal to the Valuation Tribunal about it.

Telford & Wrekin Council (23 009 918)

Statement Upheld Council tax 01-Aug-2024

Summary: We will not investigate this complaint about the Council’s handling of the complainants’ council tax bills. This is because an investigation would not lead to any different findings or outcomes as the Council has appropriately remedied the injustice caused by the faults accepted.

London Borough of Tower Hamlets (24 004 178)

Statement Closed after initial enquiries Council tax 31-Jul-2024

Summary: We will not investigate this complaint about the Council’s decision not to waive court costs incurred for council tax arrears. This is because there is insufficient evidence of fault by the Council.

Oxford City Council (24 005 509)

Statement Closed after initial enquiries Council tax 29-Jul-2024

Summary: We will not investigate this complaint about a Council tax completion notice because there is a right of appeal to a Valuation Tribunal.

Dudley Metropolitan Borough Council (24 005 669)

Statement Closed after initial enquiries Council tax 29-Jul-2024

Summary: We will not investigate this complaint about liability for Council tax as there is a right of appeal to a Valuation Tribunal. The Council’s enforcement is not fault.