Transport


Recent statements in this category are shown below:

  • London Borough Of Brent (17 004 402)

    Statement Upheld Transport 07-Sep-2017

    Summary: Mr X complains that the Council refused his application to renew his Blue Badge and handled his complaints poorly. The Ombudsman finds no evidence of fault in how the Council considered Mr X's application for a Blue Badge. The Ombudsman finds fault in the way the Council handled Mr X's complaints.

  • Warwickshire County Council (17 003 569)

    Statement Not upheld Transport 06-Sep-2017

    Summary: There is no fault in the Council's decision to refuse Ms Y a blue badge.

  • Middlesbrough Borough Council (17 007 735)

    Statement Closed after initial enquiries Transport 05-Sep-2017

    Summary: The Ombudsman will not investigate Ms B's complaint about the Council's decision not to issue paper renewals for blue badges. This is because there is not enough evidence of fault with the Council's actions warranting an investigation by the Ombudsman.

  • Lancashire County Council (17 002 863)

    Statement Not upheld Transport 31-Aug-2017

    Summary: There is no evidence of fault in the way the Council reached the decision not to award a Blue Badge. The complaint is not upheld.

  • London Borough of Havering (17 007 032)

    Statement Closed after initial enquiries Transport 30-Aug-2017

    Summary: The Ombudsman will not investigate this complaint about the way the Council has managed the complainant's Blue Badge applications since 2001. This is because part of the complaint is late. In addition, there is insufficient evidence of fault by the Council and insufficient evidence of injustice.

  • Westminster City Council (17 006 782)

    Statement Closed after initial enquiries Transport 30-Aug-2017

    Summary: The Ombudsman will not investigate this complaint about the Council's decision not to give the complainant a Disabled Person's Freedom Pass. This is because there is insufficient evidence of fault by the Council.

  • Cornwall Council (17 005 908)

    Statement Closed after initial enquiries Transport 23-Aug-2017

    Summary: The Ombudsman will not investigate this complaint about an application for a Blue Badge because it is unlikely we would find fault by the Council.

  • Doncaster Metropolitan Borough Council (17 002 223)

    Statement Upheld Transport 23-Aug-2017

    Summary: There was fault in the Council's handling of Mr X's Blue Badge application. The Council has apologised to Mr X, issued a Blue Badge and offered £150 as a time and trouble payment so the Ombudsman is completing his investigation.

  • London Borough of Harrow (17 000 428)

    Statement Upheld Transport 14-Aug-2017

    Summary: Mr X complains that the Council's assessment of his walking was not properly carried out when he applied for a blue badge. The Council refused to renew his badge. There was fault by the council in its failure to record the walking route and show it had been properly measured leaving doubt as to whether the complainant was properly assessed. To remedy the injustice caused to the complainant, the council has agreed to carry out a re-assessment.

  • East Sussex County Council (17 001 697)

    Statement Not upheld Transport 08-Aug-2017

    Summary: The Council has properly considered the application for a concessionary bus pass, in accordance with national guidance.

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