Havant Borough Council (20 008 921)

Statement Upheld Planning advice 23-Sep-2021

Summary: Mrs X complained the Council gave factually incorrect information about the requirements of the building regulations. The Ombudsman found there was fault causing injustice which the Council agreed to remedy.

North Lincolnshire Council (21 003 704)

Statement Closed after initial enquiries Planning advice 30-Jul-2021

Summary: We will not investigate this complaint about the Council taking planning enforcement action over a breach of planning conditions attached to Mr X’s planning approval. The matter is currently subject to proceedings in the magistrates court and is outside our jurisdiction.

Bolton Metropolitan Borough Council (20 013 436)

Statement Not upheld Planning advice 16-Jul-2021

Summary: The Ombudsman decided it unlikely any investigation would find fault by the Council on Mr H’s complaint about its failure to properly advise him about the need to apply for a certificate of lawful development for a 1-metre-high fence and gate to his property and instead, told him to send a full planning application, which it refused. Discretion to not investigate this complaint further was exercised.

East Riding of Yorkshire Council (21 003 205)

Statement Closed after initial enquiries Planning advice 16-Jul-2021

Summary: We will not investigate this complaint about how the Council dealt with the complainant’s pre-application planning advice request. This is because the claimed injustice is not serious enough to warrant our involvement and the use of public money.

Calderdale Metropolitan Borough Council (21 002 473)

Statement Closed after initial enquiries Planning advice 06-Jul-2021

Summary: We will not investigate this complaint about how the Council dealt with the complainant’s planning applications. This is because the complainant had the right to appeal to the Planning Inspectorate.

London Borough of Redbridge (21 000 811)

Statement Closed after initial enquiries Planning advice 28-Jun-2021

Summary: Mr X complains the Council gave him wrong advice when he extended his outbuilding in 2014. We will not investigate the complaint because it is unlikely we can add to the investigation already carried out by the Council and an investigation is unlikely to lead to a different outcome.

Newark & Sherwood District Council (21 001 504)

Statement Closed after initial enquiries Planning advice 25-Jun-2021

Summary: We will not investigate Mrs X’s complaint about the Council’s pre-application planning advice and its handling of her applications for planning permission. There is no evidence of fault in the pre-application advice and if Mrs X disputes the Council’s decisions it would be reasonable for her to appeal.

Uttlesford District Council (21 000 835)

Statement Closed after initial enquiries Planning advice 15-Jun-2021

Summary: Mr X complains about the Council’s advice regarding his planning application. The Ombudsman will not investigate this complaint because there is no evidence of fault by the Council.

East Devon District Council (21 000 709)

Statement Closed after initial enquiries Planning advice 09-Jun-2021

Summary: We will not investigate Mrs B’s complaint about the way the Council dealt with her applications for pre-application advice and planning permission. This is because there is not enough evidence of fault by the Council to warrant an investigation.

Uttlesford District Council (20 013 660)

Statement Closed after initial enquiries Planning advice 27-May-2021

Summary: Ms X complains the Council knew her retrospective planning application would be refused but did not advise her of this before she submitted it. We will not investigate the complaint because it is unlikely we can add to the investigation already carried out by the Council and an investigation is unlikely to lead to a different outcome.