Planning advice


Recent statements in this category are shown below:

  • Isle of Wight Council (17 001 155)

    Statement Upheld Planning advice 21-Aug-2017

    Summary: The Council provided incorrect information in an email which directly led Miss X to seek and pay for legal advice. To remedy this fault the Council should reimburse Miss X's legal costs.

  • Kingston upon Hull City Council (17 005 962)

    Statement Closed after initial enquiries Planning advice 15-Aug-2017

    Summary: the Ombudsman should not investigate this complaint about the Council's handling of a planning application. Miss X has a right of appeal to the Planning Inspector about its refusal of her application.

  • North Tyneside Metropolitan Borough Council (17 004 578)

    Statement Closed after initial enquiries Planning advice 10-Aug-2017

    Summary: The Ombudsman will not investigate Mr B's complaint that the Council gave him incorrect planning advice about replacement windows during a telephone conversation. This is because an investigation is unlikely to enable us to establish that the Council acted with fault during the conversation.

  • City Of Bradford Metropolitan District Council (17 003 324)

    Statement Closed after initial enquiries Planning advice 07-Aug-2017

    Summary: The Ombudsman will not investigate Mr X's complaint about the Council's pre-application planning advice. It is unlikely the Ombudsman would find fault by the Council and it was the Council's decision to refuse Mr X's application, rather than its advice, which caused his claimed injustice. Had Mr X disagreed with this decision it would have been reasonable for him to appeal to the Planning Inspectorate.

  • Waverley Borough Council (16 019 063)

    Statement Not upheld Planning advice 01-Aug-2017

    Summary: Mr X says the Council has wrongly interpreted the planning fees regulations and has incorrectly told him he must pay a fee for a second application for a site he wishes to develop. The Ombudsman cannot interpret the law as only the courts can do so. For this reason he cannot come to a view on this matter. The Ombudsman has not found any evidence of fault by the Council in the matters he has considered.

  • London Borough of Lambeth (17 003 929)

    Statement Closed after initial enquiries Planning advice 28-Jun-2017

    Summary: The Ombudsman will not investigate Mr X's complaint about the Council's pre-application planning advice as it is unlikely we would find fault.

  • Shepway District Council (17 003 633)

    Statement Closed after initial enquiries Planning advice 23-Jun-2017

    Summary: The Ombudsman will not investigate Mr B's complaint about the Council's pre-application planning advice. There is not enough evidence of fault by the Council and it would be reasonable for Mr B to appeal the planning decision.

  • South Somerset District Council (17 001 804)

    Statement Closed after initial enquiries Planning advice 08-Jun-2017

    Summary: The Ombudsman has not investigated Mr B's complaint about the way the Council dealt with his request for pre-application advice on a proposed development. This is because there is insufficient evidence of fault by the Council, and some of the alleged faults do not cause Mr B a significant injustice.

  • Shepway District Council (16 011 739)

    Statement Upheld Planning advice 03-May-2017

    Summary: Mr B says the Council gave him incorrect advice and required unnecessary information on planning matters in 2015. The Ombudsman has found evidence of fault which the Council has already acknowledged and apologised for. The Ombudsman has upheld the complaint. She has completed the investigation because there is no outstanding injustice.

  • Boston Borough Council (17 000 098)

    Statement Closed after initial enquiries Planning advice 24-Apr-2017

    Summary: The Ombudsman will not investigate Ms X and Ms Y's complaint about the Council's pre-application advice. It was the Council's decision on their subsequent planning application which caused their injustice, and it would be reasonable for them to appeal this to the Planning Inspectorate.

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