London Borough of Lambeth (21 008 055)

Statement Closed after initial enquiries Other 10-Sep-2021

Summary: We cannot investigate this complaint about an overgrown garden at a Council property. This is because by law, we cannot investigate the Council acting in its role as a social housing provider.

Blackpool Borough Council (21 005 469)

Statement Closed after initial enquiries Other 09-Sep-2021

Summary: We will not investigate this complaint about the Council’s alleged negligence. It would be reasonable for Ms A to take the matter to court. The complaint is also late and there are no good reasons to exercise our discretion to investigate.

Arun District Council (21 007 576)

Statement Closed after initial enquiries Other 09-Sep-2021

Summary: We cannot investigate Mr X’s complaint about advice given to him by the Council about how to escalate his housing complaint. We have no legal remit to investigate complaints about social housing or any associated complaints.

Birmingham City Council (21 008 053)

Statement Closed after initial enquiries Other 09-Sep-2021

Summary: We cannot investigate this complaint about a water leak from a Council property. This is because we cannot investigate the Council acting in its role as a social housing provider.

Royal Borough of Greenwich (21 008 240)

Statement Closed after initial enquiries Other 08-Sep-2021

Summary: We cannot investigate Mr X’s complaint about a risk of injury arising from a Council fence on his boundary. This is because it relates to the Council’s management of its social housing which lies outside our legal remit.

Birmingham City Council (21 007 580)

Statement Closed after initial enquiries Other 01-Sep-2021

Summary: We cannot investigate this complaint about the Council’s failure to repair a boundary wall and fence on a Council housing estate next to Ms C’s home. This is because we cannot investigate complaints about the management of social housing by councils.

Great Yarmouth Borough Council (21 007 636)

Statement Closed after initial enquiries Other 01-Sep-2021

Summary: We cannot investigate this complaint about an overgrown garden at a Council property. This is because the law says we cannot investigate the Council in relation to its role as a social housing provider.

Royal Borough of Greenwich (21 004 976)

Statement Closed after initial enquiries Other 01-Sep-2021

Summary: We will not investigate this complaint about the Council delivering a letter to Mr X late at night. This is because the Council has already apologised and said it will review.

City of Wolverhampton Council (21 006 434)

Statement Closed after initial enquiries Other 10-Aug-2021

Summary: We cannot investigate this complaint about repairs the Council did to the house next door to Ms X’s as we cannot investigate the actions of the Council in relation to its role as a social housing provider.

London Borough of Croydon (21 004 683)

Statement Closed after initial enquiries Other 27-Jul-2021

Summary: We cannot investigate Mrs B’s complaint that the Council has failed to repair one of its properties which has resulted in damage to her home. This is because we cannot investigate complaints about the management of social housing by councils.