London Borough of Newham (21 008 627)

Statement Closed after initial enquiries Other 30-Mar-2022

Summary: We will not investigate this complaint about how the Council managed temporary accommodation for homeless households. This is because the complaint relates to issues raised in 2018 and 2019 so it is a late complaint and there are no good reasons to investigate now. The Council has also not had an opportunity to respond to current concerns about the accommodation from current residents.

London Borough of Islington (21 018 893)

Statement Closed after initial enquiries Other 29-Mar-2022

Summary: We cannot investigate Mr B’s complaint about the Council’s failure to repair a fence at a neighbouring Council-owned property. This is because we cannot investigate complaints about the management of social housing by councils.

London Borough of Brent (21 018 751)

Statement Closed after initial enquiries Other 27-Mar-2022

Summary: We will not investigate Mrs B’s complaint about a fine for an alleged housing-related offence. This is because it is reasonable for Mrs B to put in an appeal to the first tier tribunal.

Birmingham City Council (21 018 162)

Statement Closed after initial enquiries Other 27-Mar-2022

Summary: We cannot investigate this complaint about the Council failing to provide documentation of works done to a property it used to own. This is because it relates to the Council’s actions as a social landlord which is outside of the Ombudsman’s jurisdiction.

Elmbridge Borough Council (21 017 582)

Statement Closed after initial enquiries Other 18-Mar-2022

Summary: We cannot investigate this complaint about the management of a housing association tenancy. It lies outside our legal remit.

Rotherham Metropolitan Borough Council (21 018 108)

Statement Closed after initial enquiries Other 15-Mar-2022

Summary: We cannot investigate this complaint about the Council’s refusal to put up a boundary fence at a Council-owned property. This is because we cannot investigate complaints about the management of social housing by councils.

Ipswich Borough Council (21 018 044)

Statement Closed after initial enquiries Other 11-Mar-2022

Summary: We will not investigate this complaint about damage caused to the complainant’s fence. This is because it is reasonable to expect the complainant to go to court to determine any liability owed by the Council.

London Borough of Bromley (21 010 341)

Statement Closed after initial enquiries Other 11-Mar-2022

Summary: I will not investigate this complaint about how the Council dealt with the complainants reports of housing disrepair and how it supported him when he moved to a new property. This is because there is insufficient evidence of fault in how the Council has dealt with the matter.

Leeds City Council (21 017 842)

Statement Closed after initial enquiries Other 10-Mar-2022

Summary: We cannot investigate Miss B’s complaint that her fence has been damaged due to the Council’s failure to maintain vegetation at the neighbouring Council-owned property. This is because we cannot investigate complaints about the management of social housing by councils.

Coventry City Council (21 016 717)

Statement Closed after initial enquiries Other 08-Mar-2022

Summary: We will not investigate this complaint about an offer of housing. This is because Mr X could reasonably have used his right to go to court to challenge the Council.