Derby City Council (21 008 058)

Statement Closed after initial enquiries Antisocial behaviour 26-Oct-2021

Summary: We will not investigate this complaint about comments the Council made to Mr X in connection with complaints he made about his neighbours. This is because an investigation is unlikely to find evidence of fault by the Council.

Dudley Metropolitan Borough Council (21 002 804)

Statement Not upheld Antisocial behaviour 25-Oct-2021

Summary: Mr X complains about a Councillor’s objection to a planning application he had submitted and the Council’s response to anti-social behaviour he reported involving his neighbours. The planning application was withdrawn by Mr X before a decision was made, therefore there is no injustice to warrant an Ombudsman investigation. We do not find fault in the Council’s response to the anti-social behaviour issue, it has assessed all the evidence available to reach a decision, and we cannot question a decision properly made.

Huntingdonshire District Council (21 002 179)

Statement Upheld Antisocial behaviour 20-Oct-2021

Summary: Ms X complained the Council dismissed her complaints about noise nuisance from her neighbours. Ms X also complained about how the Council officers handled her complaint. Ms X says the noise nuisance and the Council’s actions caused her distress. The Ombudsman does not find fault with the Council’s decision about the existence of a statutory noise nuisance. The Ombudsman does not consider the fault by the Council through delays in responding to Ms X caused her a significant enough personal injustice to justify more than the apology the Council has already provided.

Brighton & Hove City Council (21 000 522)

Statement Not upheld Antisocial behaviour 14-Oct-2021

Summary: Ms C complained about the way the Council responded when she reported issues with her neighbour. She said the Council failed to take action to stop the problem. We did not find fault with the Council.

London Borough of Haringey (21 009 687)

Statement Closed after initial enquiries Antisocial behaviour 14-Oct-2021

Summary: We cannot investigate Mr X’s complaint about the way the Council responded to his complaints about suffering anti-social behaviour. This complaint relates to the Council’s management of its social housing and lies outside our legal remit.

Norwich City Council (20 009 834)

Statement Closed after initial enquiries Antisocial behaviour 13-Oct-2021

Summary: We will not investigate this complaint about noise. This is because we could not add to any previous investigation the Council has done and our investigation would not lead to a different outcome.

London Borough of Harrow (21 006 995)

Statement Closed after initial enquiries Antisocial behaviour 12-Oct-2021

Summary: We will not investigate this complaint about the Council’s failure to resolve a noise nuisance problem. This is because there is insufficient evidence of fault which would warrant an investigation.

Ashfield District Council (21 007 006)

Statement Closed after initial enquiries Antisocial behaviour 12-Oct-2021

Summary: We will not investigate this complaint about poor communication and advice from the Council. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. There is insufficient personal injustice to the complainant which warrants our involvement.

West Northamptonshire Council (21 001 787)

Statement Closed after initial enquiries Antisocial behaviour 11-Oct-2021

Summary: We will not investigate this complaint about a fixed penalty notice that the Council issued. This is because there is insufficient evidence of any fault which would have caused the complainant an injustice. Had the complainant disputed the offence he had the opportunity to refuse payment and then present his defence in court.

City of Bradford Metropolitan District Council (21 007 169)

Statement Closed after initial enquiries Antisocial behaviour 11-Oct-2021

Summary: We will not investigate this complaint about the Council’s handling of Ms X’s reports of neighbour nuisance. This is because the neighbour has moved away and there is no worthwhile outcome an investigation can achieve.