Brentwood Borough Council (20 007 588)

Statement Not upheld Antisocial behaviour 15-Nov-2021

Summary: Mr X complained the Council failed to properly investigate his complaints regarding noise and smoke pollution coming from his neighbour’s property. He said this matter has caused him and his family stress and inconvenience. The Council was not at fault in how it responded to Mr X’s complaint.

Plymouth City Council (21 011 515)

Statement Closed after initial enquiries Antisocial behaviour 12-Nov-2021

Summary: We cannot investigate Mrs X’s complaint. This is because we cannot investigate the actions of Housing Associations.

London Borough of Southwark (21 011 979)

Statement Closed after initial enquiries Antisocial behaviour 12-Nov-2021

Summary: We will not investigate this complaint about the Council failing to act on Mr X’s concerns about a neighbour. This is because we are unlikely to find evidence of fault in the Council’s response.

City of Bradford Metropolitan District Council (21 009 344)

Statement Closed after initial enquiries Antisocial behaviour 09-Nov-2021

Summary: We will not investigate this complaint about the Council’s handling of a report of anti-social behaviour. This is because an investigation is unlikely to add to that already carried out by the Council or lead to a different outcome.

North Northamptonshire Council (20 014 044)

Statement Closed after initial enquiries Antisocial behaviour 08-Nov-2021

Summary: We will not investigate this complaint about the Council’s handling of Mr X’s reports of nuisance made against his neighbours. This is because an investigation is unlikely to add to that already carried out by the Council or lead to a different outcome.

Leeds City Council (21 000 298)

Statement Upheld Antisocial behaviour 08-Nov-2021

Summary: Miss X complained the Council did not do enough to prevent anti-social behaviour from her neighbours over the last several years. There was no fault in how the Council investigated Miss X’s reports about noise nuisance or harassment since April 2020. However, there was fault in how the Council dealt with emails sent to absent staff and how it failed to provide information about the anti-social behaviour case review process. The Council agreed to apologise to Miss X, pay her a financial remedy and process an anti-social behaviour case review application from her. It also agreed to review its procedures.

Wyre Borough Council (21 009 123)

Statement Closed after initial enquiries Antisocial behaviour 08-Nov-2021

Summary: We will not investigate this complaint about the Council’s handling of Mr X’s reports of noise nuisance. This is because we are unlikely to find evidence of fault by the Council which warrants investigation.

London Borough of Newham (20 013 357)

Statement Closed after initial enquiries Antisocial behaviour 05-Nov-2021

Summary: We will not investigate this complaint about noise. This is because there is not enough evidence of fault to justify our investigation.

Birmingham City Council (21 009 106)

Statement Closed after initial enquiries Antisocial behaviour 04-Nov-2021

Summary: We will not investigate this complaint alleging the Council’s temporary accommodation team has failed to act on Mr X’s complaints about suffering anti-social behaviour from a neighbour. This is because we are unlikely to find evidence of fault in the Council’s response.

Peterborough City Council (21 007 963)

Statement Closed after initial enquiries Antisocial behaviour 02-Nov-2021

Summary: We will not investigate this complaint about the way the Council investigated reports of neighbour noise nuisance. This is because there is insufficient evidence of fault by the Council.