Archive has 157 results
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Statement Upheld Antisocial behaviour 15-Jul-2021
Summary: Mr X complains about the service he received when he contacted the Council. There was fault by the Council which caused Mr X an injustice. However, the Ombudsman closed the complaint because the Council already took action to remedy the injustice.
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Cheshire East Council (20 009 360)
Statement Upheld Antisocial behaviour 14-Jul-2021
Summary: The Council is not at fault in how it dealt with two complaints of anti-social behaviour. The Council is at fault in how it dealt with Mr X and Ms Y’s third complaint about a different neighbour. The Council has agreed to apologise and pay Mr X and Ms Y £500. The Council has already taken action to improve its service.
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Peterborough City Council (20 013 590)
Statement Not upheld Antisocial behaviour 09-Jul-2021
Summary: Mr D says the Council has failed to resolve fly tipping near a property he rents out. The Ombudsman has discontinued the investigation because there is insufficient injustice and further investigation would not alter the outcome.
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Warwick District Council (21 003 684)
Statement Closed after initial enquiries Antisocial behaviour 07-Jul-2021
Summary: We will not investigate Mr B’s complaint about a noise abatement notice. This is because it is reasonable for him to appeal to the magistrates court.
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City of Wolverhampton Council (21 002 961)
Statement Closed after initial enquiries Antisocial behaviour 05-Jul-2021
Summary: We will not investigate Mr B’s complaint that the Council wrongly issued him with a Fixed Penalty Notice for an alleged fly-tipping offence. This is because the courts are in the best position to decide the issue complained about.
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Westminster City Council (21 001 916)
Statement Closed after initial enquiries Antisocial behaviour 30-Jun-2021
Summary: Mr X complained about the Council’s failure to take action over his complaints about noise from his neighbours. We will not investigate this complaint. This is because there is insufficient evidence of fault which would warrant an investigation.
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Salford City Council (20 003 155)
Statement Closed after initial enquiries Antisocial behaviour 30-Jun-2021
Summary: We will not investigate Mrs D’s complaint about the way a Council employee spoke to her. The claimed injustice is not sufficient to warrant our involvement. And we cannot achieve the outcome she is seeking.
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London Borough of Newham (21 001 644)
Statement Closed after initial enquiries Antisocial behaviour 29-Jun-2021
Summary: Mr X complained about the Council’s investigation into noise nuisance from his neighbour. We will not investigate this complaint. This is because there is insufficient evidence of fault which would warrant an investigation.
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Peterborough City Council (20 008 165)
Statement Not upheld Antisocial behaviour 24-Jun-2021
Summary: Mr X complained about the way the Council handled his reports of anti-social behaviour against his next-door neighbour during 2019. The Council considered Mr X’s reports of anti-social behaviour in line with its policy when it decided to take no further action. It was not at fault.
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Blackpool Borough Council (21 001 156)
Statement Closed after initial enquiries Antisocial behaviour 24-Jun-2021
Summary: We cannot investigate this complaint about a community protection notice issued by the Council. This is because the complainant has appealed to the magistrates court, and we cannot investigate any matters that have been subject to court proceedings.