Redcar & Cleveland Council (21 011 318)

Statement Closed after initial enquiries Council tax 23-Mar-2022

Summary: We will not investigate the Council’s handling of a previous complaint relating to Mr X’s Council Tax liability dating back to 2017.

Kirklees Metropolitan Borough Council (21 016 875)

Statement Closed after initial enquiries Council tax 23-Mar-2022

Summary: We will not investigate Mr Y’s complaint the Council is holding Mr X liable to pay council tax on a property he owns and seeking to recover the debt. It is reasonable for Mr X to use or have used his right of appeal to the Valuation Tribunal.

Ipswich Borough Council (21 016 915)

Statement Closed after initial enquiries Council tax 23-Mar-2022

Summary: We will not investigate this complaint about a council tax and rent refund. This is because there is insufficient evidence of fault by the Council and because we have no power to investigate complaints about rent accounts.

Vale of White Horse District Council (21 017 839)

Statement Closed after initial enquiries Council tax 23-Mar-2022

Summary: We will not investigate this complaint about the Council’s refusal to accept her student status for council tax purposes because she could appeal to a Valuation Tribunal.

London Borough of Havering (21 016 790)

Statement Upheld Council tax 21-Mar-2022

Summary: We will not investigate this complaint about errors by the Council in the handling of the complainant’s council tax. This is because the Council has offered a satisfactory remedy.

London Borough of Ealing (21 017 285)

Statement Closed after initial enquiries Council tax 16-Mar-2022

Summary: We will not investigate this complaint about Council tax liability. It would be reasonable for the complainant to appeal against the bill at the Valuation Tribunal, and we cannot investigate the Council taking court action for enforcement and recovery of an unpaid council tax bill.

London Borough of Haringey (21 017 473)

Statement Closed after initial enquiries Council tax 16-Mar-2022

Summary: We will not investigate this complaint about council tax. This is because it is reasonable to expect Ms Y to appeal to the tribunal.

West Lindsey District Council (21 017 190)

Statement Closed after initial enquiries Council tax 11-Mar-2022

Summary: We will not investigate this complaint about the Council’s decision on council tax liability as this is best dealt with by the Valuation Tribunal Service.

London Borough of Southwark (21 016 964)

Statement Closed after initial enquiries Council tax 11-Mar-2022

Summary: We will not investigate this complaint about the Council wrongly sending Mr X a summons for council tax. The Council has offered a payment to Mr X in recognition of its fault, and we cannot add to that. I do not consider the Council’s contact with Mr X about a single person discount caused him sufficient injustice to warrant our involvement.

West Oxfordshire District Council (21 016 819)

Statement Closed after initial enquiries Council tax 10-Mar-2022

Summary: We will not investigate Mr X’s complaint that the Council did not grant a longer period of council tax exemption or discretionary relief following the impact of the Covid-19 lockdown. We cannot lawfully question the Council’s exemption policy. There was a right of appeal to the Valuation Tribunal which it was reasonable to use on the refusal of relief.