Archive has 392 results
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Statement Upheld Council tax 26-Jan-2022
Summary: We will not investigate Mr X’s council tax complaint because the Council has accepted our recommendation to settle the complaint. The Council will apologise to Mr X, pay £100 for his time trouble and distress, revise down the council tax bill on his former home and deal with the practice issues.
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Buckinghamshire Council (21 013 385)
Statement Closed after initial enquiries Council tax 24-Jan-2022
Summary: We will not investigate this complaint about council tax arrears because there is insufficient evidence of fault by the Council.
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London Borough of Croydon (21 009 757)
Statement Closed after initial enquiries Council tax 21-Jan-2022
Summary: We will not investigate this complaint about council tax. This is because there is not enough evidence of fault to justify investigating the complaint.
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North East Derbyshire District Council (21 013 832)
Statement Closed after initial enquiries Council tax 21-Jan-2022
Summary: We will not investigate this complaint about Mrs X’s council tax bills. There is not enough evidence of fault by the Council.
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London Borough of Barnet (21 013 834)
Statement Closed after initial enquiries Council tax 21-Jan-2022
Summary: We will not investigate this complaint about council tax. This is because it is reasonable to expect Mr and Mrs Y to appeal to the Valuation Tribunal.
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Coventry City Council (20 014 276)
Statement Upheld Council tax 21-Jan-2022
Summary: there was fault in the way the Council handled Mr X’s enquiries about costs relating to a charging order on his property and delay in providing him with a final settlement figure. But we found no evidence that the Council had reneged on an agreement to write off the costs when Mr X cleared his Council Tax arrears. We have completed the investigation because the Council agreed to provide a suitable remedy for Mr X’s time and trouble.
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London Borough of Hounslow (21 013 394)
Statement Upheld Council tax 20-Jan-2022
Summary: We will not investigate this complaint about Ms X’s council tax liability. The Council has now resolved the complaint and Ms X no longer needs to pay backdated council tax. Our involvement would not lead to a different outcome.
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Leeds City Council (21 006 078)
Statement Closed after initial enquiries Council tax 19-Jan-2022
Summary: We will not investigate this complaint about how the Council dealt with the complainant’s council tax. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. Fault by the Council has not caused the complainant injustice warranting our involvement.
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Birmingham City Council (21 012 443)
Statement Closed after initial enquiries Council tax 18-Jan-2022
Summary: We will not investigate this council tax complaint because there is insufficient evidence of injustice.
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Cheshire East Council (21 012 750)
Statement Closed after initial enquiries Council tax 18-Jan-2022
Summary: We cannot investigate this complaint about council tax liability because the complainant appealed to the Valuation Tribunal.