Archive has 49 results
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London Borough of Hillingdon (20 008 023)
Statement Closed after initial enquiries Building control 04-Jan-2021
Summary: The complainant says the Council has failed to take enforcement action to remove a dangerous structure built by his neighbour which he says has damaged his property. We are unlikely to find fault in the way the Council decided not to take planning enforcement action. Or decided it cannot act under the Building Act 1984. Also, we cannot achieve the outcome Mr X is seeking.
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Lichfield District Council (20 007 577)
Statement Closed after initial enquiries Building control 18-Dec-2020
Summary: We will not investigate Mr X’s complaint about the Council’s handling of a building control matter in 2011. This is because Mr X’s injustice stems from the work of his builder and we cannot achieve any worthwhile outcome by investigating the Council’s actions.
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Three Rivers District Council (20 007 765)
Statement Closed after initial enquiries Building control 18-Dec-2020
Summary: We will not investigate Miss X’s complaint about the Council’s issue of a completion certificate for building work carried out by the previous owner of her property. This is because we cannot achieve any worthwhile outcome for Miss X.
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London Borough of Bexley (20 003 739)
Statement Not upheld Building control 14-Dec-2020
Summary: Mr B complains the Council should not have issued a certificate of completion for his neighbours’ extension because it blocked his gas flue. He says he has not been able to use his gas supply and has had no heating for two years. We have discontinued the investigation because we cannot consider a complaint that has been considered in court.
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Plymouth City Council (20 006 179)
Statement Closed after initial enquiries Building control 11-Dec-2020
Summary: The Ombudsman will not investigate how the Council dealt with this complaint about a potentially dangerous wall or the complainant’s concerns about the Council’s complaint procedure. This is because it is unlikely an investigation by the Ombudsman could add to the Council’s response.
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Leeds City Council (20 002 105)
Statement Upheld Building control 01-Dec-2020
Summary: The Ombudsman will not investigate Mrs X’s complaint about the Council’s building control service. This is because the Council has provided a suitable remedy for Mrs X and it is unlikely we could achieve anything more.
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London Borough of Bromley (19 014 886)
Statement Closed after initial enquiries Building control 25-Nov-2020
Summary: The Ombudsman will not investigate Mr X’s complaint about the Council’s handling of a building control/trading standards matter. This is because we cannot achieve any worthwhile outcome for him.
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Swindon Borough Council (20 000 237)
Statement Closed after initial enquiries Building control 19-Nov-2020
Summary: The Ombudsman will not investigate this complaint about the behaviour of a Council officer. This is because the Ombudsman cannot achieve the outcome the complainant wants. The complainant has also not been caused any personal or significant injustice by the matter.
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South Hams District Council (20 003 895)
Statement Closed after initial enquiries Building control 06-Nov-2020
Summary: The Ombudsman will not investigate this complaint about how the Council has dealt with Mrs X’s concerns about a sewage treatment plant. This is because parts of the complaint are late, and it is unlikely an investigation by the Ombudsman could achieve the outcome the complainant wants.
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Sevenoaks District Council (20 005 572)
Statement Closed after initial enquiries Building control 05-Nov-2020
Summary: The Ombudsman will not investigate Mr and Mrs X’s complaint that the Council wrongly required their builder to dig deeper foundations for their extension than originally advised. The complaint is late and we cannot question the merits of the Council’s decision.