Building control


Recent statements in this category are shown below:

  • Luton Borough Council (16 004 443)

    Statement Upheld Building control 25-Apr-2017

    Summary: The Council was at fault when it took too long to issue a building control certificate and deal with his complaint about this. The Council has agreed to a remedy in recognition of the time, trouble and expense caused to the complainant.

  • Royal Borough of Kensington & Chelsea (16 018 435)

    Statement Closed after initial enquiries Building control 24-Apr-2017

    Summary: The Ombudsman will not investigate Mr B's complaint that building control officers failed to identify significant defects with work carried out by builders at his apartment block. The complaint is late and there are settled legal principles that say the injustice Mr B claims does not flow from the actions of the Council. The Ombudsman cannot achieve the remedy Mr B wants.

  • London Borough of Harrow (16 012 386)

    Statement Closed after initial enquiries Building control 20-Apr-2017

    Summary: The Ombudsman will not investigate Mr and Mrs B's complaint that the Council wrongly issued a building control completion certificate for works undertaken to a property they bought. This is because an investigation is unlikely to find Mr and Mrs B have suffered an injustice as a direct result of fault by the Council. Also, an investigation would not achieve a meaningful outcome for Mr and Mrs B.

  • London Borough of Harrow (16 013 745)

    Statement Not upheld Building control 18-Apr-2017

    Summary: There is no evidence of fault in the Council's decision to accept an Initial Notice and then a Building Notice for the same works where the property owner had confirmed they wanted the Council rather than Mr X to act.

  • Sefton Metropolitan Borough Council (16 017 621)

    Statement Closed after initial enquiries Building control 06-Apr-2017

    Summary: The Ombudsman will not investigate this complaint about building regulation inspections and the issue of a completion certificate because we cannot achieve the outcome the complainant wants.

  • London Borough of Merton (16 017 940)

    Statement Closed after initial enquiries Building control 05-Apr-2017

    Summary: The Ombudsman will not investigate this complaint about inspections carried out by the Council under the Building Regulations. He is unlikely to find fault in the Councils actions and is unlikely to achieve any worthwhile outcome by carrying out an investigation.

  • London Borough of Redbridge (16 015 824)

    Statement Closed after initial enquiries Building control 05-Apr-2017

    Summary: I have stopped my investigation into this building control complaint because the issue is not one the Ombudsman can deal with.

  • Wiltshire Council (16 016 239)

    Statement Closed after initial enquiries Building control 17-Mar-2017

    Summary: The Ombudsman will not investigate Ms B's complaint about the Council's refusal to put right defective building work. This is because Ms B has not complained within 12 months and there are not good reasons to investigate the complaint now.

  • London Borough of Havering (16 016 626)

    Statement Closed after initial enquiries Building control 15-Mar-2017

    Summary: The Ombudsman will not investigate Mr B's complaint for a residents' association about the Council's involvement with the major redevelopment of a housing estate. We cannot treat Mr B as a representative for others without their consent. Many of the actions complained of are not the responsibility of the Council, it would be reasonable for Mr B where proper to claim any losses in court or complain to the ICO or HOS. There is otherwise not enough evidence the Council has caused Mr B injustice or the Ombudsman could achieve the result Mr B wants, so an investigation is not warranted.

  • London Borough of Merton (16 016 529)

    Statement Closed after initial enquiries Building control 08-Mar-2017

    Summary: The Ombudsman will not investigate Mr B's late complaint about the Council's building control inspections and the issue of a completion certificate. That is because, over time, it becomes increasingly difficult to investigate effectively, responsibility for the quality of the work was a matter for Mr B and his builder and the Ombudsman could not provide a remedy for Mr B's economic losses.

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