Building control


Recent statements in this category are shown below:

  • London Borough of Harrow (16 018 834)

    Statement Closed after initial enquiries Building control 12-Jun-2017

    Summary: The Ombudsman will not investigate Mr B's complaint the Council failed to exercise enough building control over noise insulation in the block of housing association flats he lives in, so noise from an upstairs neighbour has adversely affected him. There is not enough evidence the Ombudsman could hold the Council responsible for the claimed injustice in the way Mr B thinks, so an investigation is not warranted.

  • Chesterfield Borough Council (16 016 128)

    Statement Not upheld Building control 31-May-2017

    Summary: There was no fault by the Council in the way it dealt with building control issues in respect of Mr B's house.

  • London Borough of Redbridge (15 013 045)

    Statement Not upheld Building control 31-May-2017

    Summary: The Council was not at fault for its consideration of complaints about a loft conversion or for delays in answering the complainant's correspondence.

  • Lewes District Council (16 012 202)

    Statement Upheld Building control 30-May-2017

    Summary: The Council was at fault because the Conditional Approval document its Building Control Service sent Miss J was ambiguous and misleading in parts. But, this fault did not cause significant injustice to Miss J. She retained the responsibility for ensuring the correct agreement was in place before building works began.

  • Knowsley Metropolitan Borough Council (17 001 802)

    Statement Closed after initial enquiries Building control 24-May-2017

    Summary: The Ombudsman will not investigate Mr B's complaint about the Council's failure to take action to remove a flue. It is unlikely the Ombudsman would find fault in the way the Council reached its decision not to take enforcement action and the Council's communications failings have not, of themselves, caused Mr B significant enough injustice to justify the Ombudsman pursuing this aspect of his complaint.

  • Copeland Borough Council (16 014 887)

    Statement Not upheld Building control 10-May-2017

    Summary: Mr X complained the Council approved his Building Regulations application without carrying out proper checks on the building work. There was no fault in the way the Council made its decision.

  • City of York Council (16 015 949)

    Statement Not upheld Building control 05-May-2017

    Summary: Mr A complains there was fault by the Council in its handling of building control matters in connection with the outbuilding constructed in the garden of his adjoining neighbour. There was no fault by the Council and we will not pursue the complaint any further.

  • Halton Borough Council (16 014 935)

    Statement Not upheld Building control 04-May-2017

    Summary: Mr X requested the Council provide him with a completion certificate for work which was carried out over 13 years ago. There is no fault in the way the Council responded to his request.

  • Sefton Metropolitan Borough Council (16 019 216)

    Statement Closed after initial enquiries Building control 04-May-2017

    Summary: The Ombudsman will not investigate Ms B's late building control complaint because, over time, it becomes increasingly difficult to investigate effectively, responsibility for the quality of the work and compliance with the Building Regulations was a matter for Ms B and her builder and the Ombudsman could not provide a remedy for Ms B's economic losses.

  • Luton Borough Council (16 004 443)

    Statement Upheld Building control 25-Apr-2017

    Summary: The Council was at fault when it took too long to issue a building control certificate and deal with his complaint about this. The Council has agreed to a remedy in recognition of the time, trouble and expense caused to the complainant.

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