Archive has 108 results
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Statement Closed after initial enquiries Trees 18-Feb-2021
Summary: We will not investigate Mrs B’s complaint that the Council has refused to remove a tree which sheds seed pods over her garden. This is because an investigation is unlikely to find the Council was at fault.
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Nottingham City Council (20 010 111)
Statement Closed after initial enquiries Trees 17-Feb-2021
Summary: We will not investigate Mr X’s complaint about damage to his property he says was caused by a tree on council land and the actions of council staff. This is because part of the complaint is late, and it is reasonable for Mr X to use the legal remedy available to him.
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Statement Closed after initial enquiries Trees 16-Feb-2021
Summary: We will not investigate Mrs X’s complaint about the Council’s decision not to carry out work to trees on its land. This is because there is not enough evidence of fault by the Council.
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Cheshire West & Chester Council (20 006 808)
Statement Closed after initial enquiries Trees 16-Feb-2021
Summary: We will not investigate this complaint about the Council’s decision not to prune some trees. This is because there is insufficient evidence of fault by the Council.
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Nottingham City Council (20 000 828)
Statement Closed after initial enquiries Trees 04-Feb-2021
Summary: Mrs X complained about the Council’s refusal to remove a tree which is close to her property boundary and causing root damage. We should not exercise discretion to investigate this complaint. This is because it concerns a claim about damage to property which can only be determined by insurers or the courts.
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London Borough of Harrow (20 005 862)
Statement Upheld Trees 03-Feb-2021
Summary: Mr B experienced no significant injustice from the Council taking three months to cut overgrown trees near his home. However, the Council failed to answer much of his correspondence, and failed to answer his complaint in line with its corporate procedure. It has agreed to apologise, and to arrange staff training.
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Colchester City Council (20 009 645)
Statement Closed after initial enquiries Trees 03-Feb-2021
Summary: We will not investigate this complaint about the Council’s decision not to prune a tree. This is because there is insufficient evidence of fault by the Council.
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Norwich City Council (20 009 069)
Statement Closed after initial enquiries Trees 01-Feb-2021
Summary: Mr X complains about matters relating to the Council’s decision to allow the felling of a well-known tree in his locality. We will not investigate the complaint because there are insufficient grounds to warrant an investigation.
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Herefordshire Council (20 004 364)
Statement Closed after initial enquiries Trees 27-Jan-2021
Summary: We will not investigate this complaint alleging the Council failed to protect trees on the complainant’s property. There is insufficient injustice to warrant our involvement and is unlikely we can add to the Council’s investigation. Nor is further investigation likely to lead to a different outcome.
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London Borough of Waltham Forest (20 009 446)
Statement Closed after initial enquiries Trees 21-Jan-2021
Summary: We will not investigate Mr B’s complaint that the Council has failed to prune a tree which overhangs his garage. This is because it is unlikely an investigation would find the Council was at fault.