There are 7 results
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Case Ref: 23 007 485 Category: Housing Sub Category: Private housing
- •Remind relevant staff of the importance of providing accurate, up to date information, in accordance with its policies.
- •Remind relevant staff of the importance of effective complaint handling.
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Case Ref: 21 014 621 Category: Benefits and tax Sub Category: Housing benefit and council tax benefit
- Explain what it will do to promptly identify and refund any additional payments received after an overpayment is cleared.
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Case Ref: 19 005 309 Category: Housing Sub Category: Homelessness
- Remind officers who deal with complaints of the importance of adhering to the timescales set out in its complaints procedure.