There are 2 results (please note that to maintain confidentiality, we do not publish all our decisions)
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Westmorland and Furness Council (23 000 419)
Statement Upheld Building control 26-Feb-2024
Summary: Mr X complained about the Council’s building control and environmental health investigations regarding his reports of smoke nuisance from a neighbour’s chimney. There was no fault in the Council’s environmental health or building control investigations. There was a delay in the Council’s complaints process, but the Council has already apologised for the injustice caused by the delay.
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Westmorland and Furness Council (23 018 472)
Statement Upheld Planning advice 30-Mar-2024
Summary: We will not investigate Mrs X’s complaint about the Council’s planning advice service. This is because the Council has provided a suitable remedy for its delay and it is unlikely investigation would achieve anything more for her. If Mrs X wants a binding decision on her proposal she may wish to apply for planning permission and if the Council refuses her application it would be reasonable for her to appeal.