Case Ref: 19 005 023 Category: Adult care services Sub Category: Assessment and care plan

• Remind social workers not to set arbitrary deadlines for the length of reablement provision. Officers should be clear the provision may be shortened or lengthened depending on the outcome of reviews.
• Ensure it tells service users and their representatives when a service from reablement becomes chargeable with the date charges will begin and where possible confirms this in writing.
• Ensure decisions about service users’ capacity are clearly documented and remind staff of the circumstances in which they should carry out best interest assessments.