Case Ref: 23 018 241 Category: Education Sub Category: Special educational needs

• The Council will review lessons from this case to identify why it took two years to identify a specialist school place and to ensure staff are aware of the need to widen search areas and include independent schools when initial consults are unsuccessful. The Council may also wish to consider whether such cases should be escalated to senior staff or returned to panel when a panel recommendation remains outstanding after a set period.
• The Council will ensure it has robust processes in place to alert to statutory timescales and ensure agreed complaint actions are completed on time. The Council may wish to consider regular reviews of cases by managers where time limits have been exceeded.

Case Ref: 23 017 972 Category: Education Sub Category: Special educational needs

• Share this final decision with the Council’s Panel members to make them aware of the impact of their decisions.

Case Ref: 23 017 616 Category: Education Sub Category: Special educational needs

• •Remind staff of the importance of effective record keeping.
• •Remind relevant staff of the Councils duties when completing the EHC Plan annual review process.
• •Review the attendance policy to ensure officers are aware of the importance of assessing individual cases and using professional judgement where appropriate.

Case Ref: 23 015 720 Category: Education Sub Category: Special educational needs

• the Council has agreed to share the learning from this decision with relevant officers.
• The Council has agreed to remind officers they must ensure the delivery of provision in EHC Plans, including those issued following a tribunal order, within the required timescales.

Case Ref: 23 015 228 Category: Education Sub Category: Special educational needs

• The Council will complete a review of its transfer processes to ensure they are in line with the Special Educational Needs and Disability (SEND) code of practice in relation to children with Education, Health and Care Plans. The Council should produce a timebound action plan to implement any improvements it identifies as necessary as a result of that review
• The Council has also agreed to remind relevant staff members dealing with transfers of children with Education, Health and Care (EHC) Plans that it should accept the EHC Plan as it is, provide a placement and/or the provision in the Plan and then complete the annual review process set out in the SEND code of practice.

Case Ref: 23 013 826 Category: Education Sub Category: School transport

• The Council will develop and implement a process for its Travel and Assessment team to ensure appeals are progressed in line with government guidance and applicants are responded to in a timely manner.

Case Ref: 23 012 668 Category: Education Sub Category: Alternative provision

• The Council has agreed to provide us with an action plan which sets out how, in future, it will avoid similar failures to secure section 19 provision and deliver special educational needs support to children who cannot go to school.

Case Ref: 23 011 828 Category: Education Sub Category: Special educational needs

• The Council will remind relevant officers of the importance of providing clear communication and responding in a timely manner.
• The Council will remind relevant officers of the timescales set out in the SEND regulations which states following mediation agreement, councils must issue the draft plan within five weeks and the finalised plan within 11 weeks.

Case Ref: 23 011 669 Category: Transport and highways Sub Category: Parking and other penalties

• The Council will complete the work it has started to ensure the double yellow lines are fully repainted and enforceable.
• The Council will provide training for its contact centre and parking and traffic enforcement teams on recognising the difference between complaints and service requests and ensure that they understand the process for acknowledging and handling complaints whenever complaints are received.

Case Ref: 23 009 776 Category: Education Sub Category: Special educational needs

• The Council has agreed to develop and implement a process to ensure Education, Health and Care Plan reviews continue to progress and meet statutory deadlines even when faced with staff absence.