Case Ref: 18 005 886 Category: Education Sub Category: Special educational needs

• The Council will arrange training for Special Education Needs staff to make sure they are aware that they must amend Education Health and Care Plans that are out-of-date in line with statutory timescales rather than assuming a child's need are met because he or she attends a specialist school.
• It will also arrange training for Special Educational Needs staff to make sure they do not restrict a person's communications without evidence of the behaviour that has led to their decision.

Case Ref: 18 005 543 Category: Education Sub Category: Special educational needs

• We recommended the Council review its processes to ensure: it responds promptly, fully and accurately to our enquiries, draft decisions and other communications; and it checks full and prompt completion of each part of a complaint remedy it agrees with us and then updates us promptly.