Service Improvements for Stockton-on-Tees Borough Council


There are 18 results

  • Case Ref: 20 002 462 Category: Education Sub Category: Special educational needs

    • The Council has agreed to review its procedures and ensure its staff are aware they must still work to issue draft and final EHC Plans within statutory timescales when appealing against a tribunal decision.

  • Case Ref: 19 019 027 Category: Children's care services Sub Category: Disabled children

    • Reflect on the issues raised in this decision statement and identify any areas of service improvement. The Council should prepare a short report setting out what the Council intends to do to ensure similar problems do not reoccur. This report should be sent to the Ombudsman.

  • Case Ref: 20 000 314 Category: Children's care services Sub Category: Child protection

    • Using this case as an example, issue a reminder to its social workers to ensure they send relevant minutes of meetings to all participants without unnecessary delay.
    • Using this case an example, issue a reminder to all relevant staff to ensure they arrange meetings when they know all key professionals can attend.

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