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Kingston council slept on resident’s fly-tipping concerns, Ombudsman reports
A dumped mattress caused so much dismay for one Kingston resident that he took his complaint all the way to the Local Government and Social Care Ombudsman.
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Couple denied chance of normal family life because of council delays
A couple were denied the chance of a stable family life because Royal Borough of Kingston took two years to give them their own personal care budget, a Local Government Ombudsman (LGO) investigation has found.