There are 3 results (please note that to maintain confidentiality, we do not publish all our decisions)
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North Devon District Council (23 006 584)
Statement Upheld Refuse and recycling 06-Dec-2023
Summary: There was fault by the Council. There were over 30 missed refuse and recycling collections from a property over two years. The Council’s apology, payment and monitoring of the collections over the next six months remedies the injustice caused.
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North Devon District Council (23 006 873)
Statement Upheld Refuse and recycling 11-Dec-2023
Summary: Mr X complained the Council failed to regularly collect his bins. Mr X said he has reported the missed collections, but the operatives do not regularly return to empty the bins. The Council is at fault for failing to collect the bins. This has caused Mr X avoidable frustration, time and trouble.
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North Devon District Council (23 006 892)
Statement Upheld Noise 19-Feb-2024
Summary: Miss X complained about how the Council handled her report of a noise nuisance. We have found fault with the Council for failing to consider Miss X’s mental health needs which caused delays in its investigation and the action taken by officers.