Mendip District Council (22 010 165)

Statement Upheld Homelessness 23-Apr-2023

Summary: Mr B says the Council failed to properly consider whether he had capacity to make a homeless application and failed to consider the opinion of other professionals who said he had capacity. There is evidence of fault in how the Council reached its decision on whether Mr B had capacity to make a homeless application. A further assessment of Mr B’s capacity, apology, payment to Mr B and training for officers is satisfactory remedy.

Mendip District Council (22 014 667)

Statement Upheld Council tax 21-May-2023

Summary: Miss X complained the Council decided to recover Council tax debt without taking account of Mr X’s disability, causing significant distress. We found the Council did not have due regard to its duties under the Equality Act 2010. We recommended it pays Miss X £200 for distress, pays Mr X £500 for distress and, evidences the actions taken to prevent recurrence.