Case Ref: 19 012 394 Category: Education Sub Category: School admissions

• The Council has also agreed with my recommendationthat this decision statement be made available to the Panel and the Clerk thatdealt with Ms X’s appeals to help ensure the faults identified are notrepeated. This should be done withinfour weeks from the date of this final decision

Case Ref: 19 012 393 Category: Education Sub Category: School admissions

• The Council has also agreed with my recommendation that this decision statement be made available to the Panel and the Clerk that dealt with Ms X’s appeals to help ensure the faults identified are not repeated. This should be done within four weeks from the date of this final decision

Case Ref: 19 011 844 Category: Children's care services Sub Category: Disabled children

• The Council will review its processes to ensure that it starts the planning for young people to transition to adult services sufficiently early to ensure that plans are in place when they turn 18, and for those young people with Education Health and Care plans, starts the process in year 9.
• The Council will review its processes to ensure there are clear records of the short breaks provision it has agreed to provide, and these are updated appropriately, to ensure it is possible to monitor the delivery of these services against the provision set out in the plans.
• The Council will review its processes to ensure that it investigates complaints in line with the timescales for the statutory children's complaints process.

Case Ref: 19 005 735 Category: Housing Sub Category: Homelessness

• The Council agreed to share my final decision with all its officers giving housing advice and remind them of the importance of accurate records of key decisions.

Case Ref: 19 003 389 Category: Housing Sub Category: Homelessness

• The Council has agreed to introduce a short procedure to advise staff on how to review the suitability of interim or temporary accommodation that it is providing, while it is in the process of deciding if it owes the full duty to re-house a homeless household.