Islington woman scared she would be “left to die” due to council inaction

A disabled Islington woman was left in a state of neglect after her local council took too long to decide what funding it would give her to manage her own support needs, the Local Government and Social Care Ombudsman has reported.

Councils reminded about good complaint handling following two Ombudsman investigations

The Local Government and Social Care Ombudsman is reminding local authorities about the importance of good complaint handling after it found significant issues in two councils’ procedures.

Haringey and Islington councils criticised for how they recovered business rate debts

The Local Government and Social Care Ombudsman has criticised two London councils for the way they tried to recover historic business rate debts.

Teenager wrongly left homeless by London council

A homeless Islington teenager has been lost in the system after council officers failed to support her when she called on them for help.