Hounslow refusing “to do right” by homeless pregnant woman it failed

Hounslow council is refusing to offer a home to a young mother despite making a catalogue of errors which left her homeless and sofa surfing while pregnant.

Heavily pregnant woman left to ‘sofa surf’ by Hounslow council

A homeless woman left to sofa surf by London Borough of Hounslow while heavily pregnant, has been given permanent accommodation during a Local Government and Social Care Ombudsman investigation.

Man forced to sleep on sofa after London council offers inadequate support

A man with mental health problems was forced to sleep on his parents’ sofa for 18 months because London Borough of Hounslow failed to support him properly.

London council based care decision on historic needs assessment

Councils must make timely, thorough and informed assessments of people when deciding care needs, the Local Government and Social Care Ombudsman has said.

Proper timescales must be followed when deciding homelessness applications, LGO reminds councils

Councils are being reminded to decide homeless applications promptly and effectively by the Local Government Ombudsman (LGO), following an investigation about a London council.