London Borough of Haringey (22 012 888)

Statement Upheld Parking and other penalties 01-May-2023

Summary: Mr X complained the Council issued him with a Penalty Charge Notice and towed and impounded his car without proper cause. The Council was at fault for failing to record Mr X’s car details correctly. The Council has already apologised to Mr X and cancelled all charges, and this is sufficient to remedy any uncertainty and distress this caused.

London Borough of Haringey (22 009 415)

Statement Upheld Traffic management 01-Jun-2023

Summary: Mr X complained there were flaws in the Council’s public consultation for a Controlled Parking Zone (CPZ) and the way it interpreted the results of this. Mr X said the Council’s decision-making was flawed as a result and this will negatively impact traffic in the area. We find the Council at fault for providing inaccurate information, but we find it has already taken suitable action to remedy this.

London Borough of Haringey (22 012 092)

Statement Upheld Traffic management 01-Jun-2023

Summary: Ms X complained there was a fault in the Council’s public consultation process for a Controlled Parking Zone (CPZ). Ms X said the Council’s decision-making was flawed as a result, and this will result in parking costs and increased traffic in the area. We find the Council at fault for providing inaccurate information, but we find it has taken suitable action to remedy this.

London Borough of Haringey (22 012 482)

Statement Upheld Highway repair and maintenance 01-Jun-2023

Summary: Mr X complained there was a fault with the Council’s public engagement process for a Controlled Parking Zone (CPZ). Mr X said the Council provided misleading information that was biased in favour of the CPZ and this will result in a financial cost to him. We find the Council at fault for providing inaccurate information, but we find it has already taken suitable action to remedy this.

London Borough of Haringey (22 012 154)

Statement Upheld Planning applications 26-Oct-2023

Summary: Ms B complains about the Council granting planning permission for the conversion of a neighbouring house to a house in multiple occupation. She complains the Council did not consult her. And its decision ignored some inaccuracies in the application and its own policy. The Ombudsman’s decision is there was fault in the Council not notifying Ms B of the application. The Council has already offered a suitable remedy for that fault.

London Borough of Haringey (23 002 093)

Statement Upheld Enforcement 10-Nov-2023

Summary: There was no fault in how the Council decided not to enforce an alleged breach of planning control. It recorded Miss X’s allegation and considered the evidence and options available to it, before deciding not to take formal action. There was fault in how it told Miss X it had closed the case and it has already apologised for this fault. That is an appropriate remedy for Miss X’s injustice here.