Case Ref: 17 007 432 Category: Housing Sub Category: Homelessness

• The Council agreed to review its progress in sourcing suitable and affordable accommodation in line with its 2014-2019 homelessness strategy. The Council took this step and it produced a new homelessness strategy for 2018-2022 setting out its accommodation demands and its plans for sourcing further accommodation.
• The Council agreed to review the resources in its homelessness and temporary accommodation departments to ensure it can meet demand. It has taken this step and will continue to monitor its staffing levels.
• We recommended the Council writes to people who it has placed in accommodation it has identified as unsuitable. When the Council places a person in accommodation it knows is unsuitable it should advise them of this and of their right to complain.

Case Ref: 16 018 733 Category: Adult care services Sub Category: Assessment and care plan

• review the collaborative working between Adults and Children’s Social Services, and implement any identified improvements.