Case Ref: 23 008 335 Category: Education Sub Category: Special educational needs

• Share this decision with relevant staff and remind them that the Council retains a legal responsibility for children that are out of school because of exclusion, illness or for other reasons, and should have an oversight of the education provided or offered.

Case Ref: 23 007 343 Category: Education Sub Category: School admissions

• The Council will issue written reminders to clerks to ensure they record the reasons for the panel’s decision at both stages of the school admissions appeals process and they provide detailed explanations to parents/guardians in the decision letters.

Case Ref: 23 007 209 Category: Education Sub Category: Special educational needs

• The Council agreed to share a copy of our decision with relevant staff across its Special Educational Needs and Disability service. It will remind staff that:the Council has a statutory duty to secure the Special Educational Needs provision in a child’s Education, Health, and Care (EHC) Plan, which it cannot delegate; andwhere a family raises concerns that an EHC Plan is not being delivered, it should properly investigate and assure itself the provision is in place without delay.

Case Ref: 23 004 892 Category: Education Sub Category: Special educational needs

• The Council will remind staff in its Special Educational Needs and Disability department that it is the Council’s responsibility, not the schools to make arrangements for the provision of suitable education for children not attending school for illness or other reasons if suitable arrangements have not been made.

Case Ref: 23 004 861 Category: Education Sub Category: Special educational needs

• The Council has agreed to write to Special Educational Needs and Disability officers involved in the Education, Health and Care process and remind them of the importance of maintaining communication with parents/carers regarding any progress or delays.

Case Ref: 23 004 340 Category: Education Sub Category: Special educational needs

• The Council will prepare a plan of action for dealing with a shortage of EPs and tackling a backlog of EHC needs assessments and EHC plan issuing.
• The Council will ensure all staff dealing with complaints review our 'Guidance on remedies' paragraph 2.2 on making effective apologies.

Case Ref: 23 004 019 Category: Education Sub Category: Special educational needs

• The Council will review staffing levels in the special educational needs and disability term and put in place a plan to ensure there are enough case officers.

Case Ref: 23 001 615 Category: Education Sub Category: Special educational needs

• The Council has agreed to deliver refresher training on its complaints procedure to all its staff who handle and respond to complaints. This training will ensure they are fully aware of the Council’s responsibility to meet timescales and communicate effectively with complainants.

Case Ref: 23 000 833 Category: Education Sub Category: Special educational needs

• The Council will remind relevant staff to commission specialist interventions such as occupational therapy and speach and language therapy for children at the earliest opportunity where there is a change of circumstances, to avoid loss of specialist educational provision.
• The Council will remind relevant staff to adhere to the timescales set out in the statutory guidance when issuing its decision, draft or final amended Education, Health and Care Plan after a review meeting.

Case Ref: 22 016 575 Category: Education Sub Category: Special educational needs

• Council should review its working practices and policies so that it retains oversight and responsibility for its duties to children unable to attend school.