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Statement of Reasons Manual

Contents:: Chapter index for Statement of Reasons Manual
Updated:: 02 April 2025

Part 13

• Appendix One: Differences between draft decision & final decisions

Appendix One: Differences between draft decision & final decisions

	Draft decision stage	Final decision stage
Summary heading	The Ombudsman's draft decision (tentative)	The Ombudsman's final decision (authoritative)
Summary text	Include the phrase 'Based on current evidence'	Remove phrase and word so it reads as definitive 'The council failed...' 'The Council has agreed to...'
Remedy heading	Action	Action
Final heading in main body of letter	Decision	Decision
Sign off	Investigator’s decision on behalf of the Ombudsman	Investigator’s decision on behalf of the Ombudsman
Watermark	DRAFT	No watermark

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