Sandwell Metropolitan Borough Council (24 000 955)

Statement Closed after initial enquiries Other 21-Jan-2025

Summary: We cannot investigate this complaint about damage caused by leaks into a private home from a Council property. We have no jurisdiction to investigate complaints about social housing landlords. We will not exercise discretion to consider Mr X’s complaints about leaks and anti-social behaviour from 2017 onwards. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Mr X could not have complained to us sooner.

East Riding of Yorkshire Council (24 014 832)

Statement Closed after initial enquiries Other 20-Jan-2025

Summary: We will not investigate this complaint about comments that a Housing Officer made about Mr X’s tenancy. This is because we have no powers to investigate the Council when it concerns the management of social housing.

Westminster City Council (24 017 896)

Statement Closed after initial enquiries Other 20-Jan-2025

Summary: We cannot investigate Mr B’s complaint that the Council has failed to maintain and repair a housing estate boundary wall. This is because we cannot investigate complaints about the management of social housing by a council acting as a social landlord.

London Borough of Haringey (24 017 588)

Statement Closed after initial enquiries Other 19-Jan-2025

Summary: We will not investigate this complaint about the Council's investigation into anti-social behaviour and how it dealt with Mr X’s complaints about this as any alleged Council fault has not caused Mr X a level of personal injustice that would justify our further action. Mr X’s concerns about data protection breaches should be made to the Information Commissioner's Office.

Mid Devon District Council (24 017 951)

Statement Closed after initial enquiries Other 17-Jan-2025

Summary: We cannot investigate Mr B’s complaint about the Council’s failure to replace a boundary fence at one of its properties. This is because we cannot investigate complaints about the management of social housing by a council in its role as a social landlord.

Tunbridge Wells Borough Council (24 013 059)

Statement Closed after initial enquiries Other 14-Jan-2025

Summary: We will not investigate this complaint about loss and damage caused to Ms X’s belongings by a removal company paid by the Council using a Discretionary Housing Payment. This is because there is insufficient evidence of fault by the Council to warrant an investigation.

London Borough of Waltham Forest (24 013 627)

Statement Closed after initial enquiries Other 14-Jan-2025

Summary: We will not investigate Mr X’s complaint about Japanese Knotweed spreading to his property from the neighbouring council owned property. This is because we have no power to investigate a council when it is acting as a landlord.

Canterbury City Council (24 016 701)

Statement Closed after initial enquiries Other 10-Jan-2025

Summary: We cannot investigate this complaint about delay by the Council in carrying out repairs to its property as it is not within our legal remit to do so.

Sheffield City Council (24 004 215)

Statement Closed after initial enquiries Other 08-Jan-2025

Summary: We will not investigate Mr X’s complaint that the Council has failed to maintain land next to his property. It is reasonable to expect Mr X to apply to the Courts who are better placed in this case to determine this dispute.

Leicester City Council (24 017 002)

Statement Closed after initial enquiries Other 08-Jan-2025

Summary: We cannot investigate this complaint about the Council taking too long to put up a replacement fence at a property it owns. This is because we cannot investigate complaints about the management of social housing by a council in its role as a social landlord.