Knowsley Metropolitan Borough Council (24 015 990)

Statement Closed after initial enquiries Allocations 18-Mar-2025

Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation.

London Borough of Wandsworth (24 014 991)

Statement Closed after initial enquiries Allocations 17-Mar-2025

Summary: We cannot investigate this complaint about disrepair in a council-rented property. It was reasonable for Mr X to make a complaint to the housing Ombudsman but he has started a legal disrepair claim against the Council instead.

London Borough of Merton (24 017 406)

Statement Closed after initial enquiries Allocations 17-Mar-2025

Summary: We will not investigate Mr X’s complaint about the priority the Council awarded on its housing register. The complaint is late and there is no indication Mr X could not have complained to us earlier.

Birmingham City Council (24 016 704)

Statement Closed after initial enquiries Allocations 14-Mar-2025

Summary: We will not investigate this complaint about the Council’s decision to close the complainant’s housing application. This is because there is insufficient evidence of fault by the Council.

London Borough of Barking & Dagenham (24 017 271)

Statement Closed after initial enquiries Allocations 14-Mar-2025

Summary: We will not investigate this complaint about the Council’s assessment of a housing application. It was reasonable for Mrs X to ask for a review of her priority.

Birmingham City Council (24 017 277)

Statement Closed after initial enquiries Allocations 14-Mar-2025

Summary: We will not investigate this complaint about the complainant’s unsuccessful application to join the housing register. This is because there is insufficient evidence of fault by the Council.

Dover District Council (24 017 528)

Statement Closed after initial enquiries Allocations 14-Mar-2025

Summary: We will not investigate this complaint about housing allocations because there is not enough evidence of fault to justify investigation.

Reading Borough Council (24 017 555)

Statement Upheld Allocations 14-Mar-2025

Summary: We will not investigate this complaint about the way the Council processed the complainant’s housing application. This is because the Council offered a fair remedy and there is not enough remaining injustice to require an investigation.

Stockport Metropolitan Borough Council (24 015 505)

Statement Closed after initial enquiries Allocations 13-Mar-2025

Summary: We will not investigate Mr X’s complaint about the points awarded on the Council’s housing register because there is insufficient evidence of fault in its decision-making process to justify our involvement. We cannot investigate complaints about the Council’s actions as social landlord.

London Borough of Redbridge (24 016 617)

Statement Closed after initial enquiries Allocations 13-Mar-2025

Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation.