Decision search
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Milton Keynes Council (24 016 094)
Statement Closed after initial enquiries Other 11-Feb-2025
Summary: We will not investigate this complaint about the Council’s handling of road closures while it carries necessary maintenance works. This is because any injustice to the complainant is not significant enough to justify our involvement.
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Surrey County Council (24 016 394)
Statement Closed after initial enquiries Street furniture and lighting 11-Feb-2025
Summary: We will not investigate Ms X’s complaint about Council delays in acting on her report about misleading road signs. This is because there is not enough evidence of significant injustice to Ms X and further investigation by us would not lead to a different outcome.
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London Borough of Tower Hamlets (24 016 601)
Statement Closed after initial enquiries Allocations 11-Feb-2025
Summary: We will not investigate Ms X’s complaint that the Council failed to properly review Mr Y’s rehousing application on medical grounds. This is because there is not enough evidence of fault to justify investigating and there is no worthwhile outcome achievable by our investigation.
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London Borough of Lewisham (24 014 443)
Statement Closed after initial enquiries Homelessness 11-Feb-2025
Summary: We will not investigate this complaint about the Council allegedly failing to provide the complainant with temporary accommodation which is suitable for her medical needs due to her homelessness. This is because the issues raised by the complainant carry a right of a review and appeal to county court which we consider she could reasonably exercise.
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London Borough of Croydon (24 014 524)
Statement Closed after initial enquiries Planning applications 11-Feb-2025
Summary: We will not investigate this complaint about the Council’s handling of planning enforcement at the housing development site where Mr X’s property is located. This is because we are unlikely to find evidence of fault by the Council sufficient to warrant an investigation and we cannot achieve the outcome Mr X seeks.
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Rochdale Metropolitan Borough Council (24 010 066)
Report Upheld Special educational needs 10-Feb-2025
Summary: The Council has delayed sending decisions following annual reviews of children and young people’s Education, Health and Care (EHC) Plans. The Council has also delayed carrying out amendments to EHC Plans following annual reviews. This has meant many children and young people are having to wait too long to receive a decision about whether the Council will amend their EHC Plan. For those children and young people where the Council decided to amend the Plan, many of them had to wait too long to receive an updated EHC Plan.
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London Borough of Wandsworth (24 018 008)
Statement Closed after initial enquiries Refuse and recycling 10-Feb-2025
Summary: We will not investigate part of Mrs X’s complaint about issues with the Council’s refuse and recycling collections in 2022 and 2023 because the complaint is late. We will not investigate another part of Mrs X’s complaint about matters in 2024 because an investigation is unlikely to achieve any additional outcome.
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Norfolk County Council (24 018 234)
Statement Closed after initial enquiries Trading standards 10-Feb-2025
Summary: We will not investigate this complaint that the Council failed to respond to Ms X’s request for information. This is because the Information Commissioner is better placed to consider the matter. Other issues raised already been considered been considered in a previous complaint to the Ombudsman.
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Leicester City Council (24 018 267)
Statement Closed after initial enquiries Council tax 10-Feb-2025
Summary: We will not investigate this complaint about a delayed council tax bill as there is insufficient remaining injustice caused to the complainant to justify our further action.
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Woking Borough Council (24 018 626)
Statement Closed after initial enquiries Other 10-Feb-2025
Summary: We will not investigate this complaint about the Council's response to a subject access request as this is best dealt with by the Information Commissioner's Office.