Decision search
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Swindon Borough Council (24 016 452)
Statement Closed after initial enquiries Council tax 17-Feb-2025
Summary: We will not investigate this complaint about the Council’s administration of Miss X’s council tax account as part it is made late to us and there are not good reasons to investigate now. We will not investigate the second part of Miss X’s complaint as this has not yet been made to the Council.
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Birmingham City Council (24 016 472)
Statement Closed after initial enquiries Other 17-Feb-2025
Summary: We will not investigate Mr X’s complaint about the Council’s handling of his complaint about councillor conduct. There is insufficient evidence of fault to warrant an investigation.
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Leicestershire County Council (24 016 779)
Statement Closed after initial enquiries Special educational needs 17-Feb-2025
Summary: We will not investigate this complaint about the school named in an Education, Health and Care Plan. This is because it was reasonable for Mrs X to use her right of appeal to the First-tier Tribunal (Special Educational Needs and Disability).
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North Somerset Council (24 017 017)
Statement Closed after initial enquiries Council tax 17-Feb-2025
Summary: We will not investigate Ms X’s complaint about the Council’s advice and handling of a council tax reduction. If Ms X disagrees with the Council’s decision not to award a council tax reduction, she can appeal to the Valuation Tribunal.
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Lancashire County Council (24 017 039)
Statement Closed after initial enquiries School exclusions 17-Feb-2025
Summary: We will not investigate this complaint that the council failed to provide suitable full-time education for Miss X’s child who was permanently excluded from school and the contents of their Education Health and Care Plan. This is because there is insufficient evidence of fault by the Council and because it is reasonable for Miss X to use her right of appeal to a tribunal.
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Birmingham City Council (24 015 826)
Statement Closed after initial enquiries Special educational needs 16-Feb-2025
Summary: We cannot investigate this complaint about the process leading to the naming of a mainstream school in the complainant’s son’s Education Health and Care plan, and about the decision itself. This is because the complainant has used his right to appeal to the First-tier Tribunal (Special Educational Needs and Disability).
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Portsmouth City Council (24 016 006)
Statement Closed after initial enquiries Alternative provision 16-Feb-2025
Summary: We will not investigate this complaint that the Council has failed to acknowledge that the complainant is providing his child with suitable education and has failed to answer questions he has put to it. This is because we cannot achieve the outcome the complainant is seeking.
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London Borough of Croydon (24 017 190)
Statement Closed after initial enquiries Other 14-Feb-2025
Summary: We cannot investigate this complaint about delays in a coronial process. Nor can we investigate a lack of response to Ms X by coroner’s officers in those prceedings. This is because these actions relate to coronial proceedings and are not an administrative function of the Council. Therefore, we have no power to investigate.
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Rutland County Council (24 017 302)
Statement Closed after initial enquiries Planning applications 14-Feb-2025
Summary: We will not investigate this complaint about how the Council dealt with a breach of planning control and a retrospective planning application. This is because we are unlikely to find fault by the Council. It is not yet possible to determine if the complainant has suffered significant injustice because of any fault with how the Council dealt with the retrospective planning application.
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Eastbourne Borough Council (24 018 081)
Statement Closed after initial enquiries Leisure and culture 14-Feb-2025
Summary: We cannot investigate Mr and Mrs X’s complaint about the Council’s decision-making in relation to the partial closure of a leisure facility. This is because it is a decision taken by the Council that affects all or most of the people in the Council’s area.