Decision search
Your search has 49647 results
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London Borough of Islington (24 000 360)
Report Upheld Assessment and care plan 17-Feb-2025
Summary: Ms X complained the Council delayed completing a social care assessment, issuing a care and support plan and putting in place funding to meet her care and support needs.
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Cheshire East Council (24 017 319)
Statement Closed after initial enquiries Planning applications 17-Feb-2025
Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because the complaint is late.
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Essex County Council (24 017 541)
Statement Upheld Special educational needs 17-Feb-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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Statement Upheld Other 17-Feb-2025
Summary: We have upheld this complaint because the Council delayed considering a complaint at stage two of the children’s statutory complaints procedure. The Council has now agreed to resolve the complaint by issuing its stage two response without further delay. It will also apologise and offer to make a payment to the complainants to remedy the time and trouble they have been to.
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Peterborough City Council (24 018 102)
Statement Closed after initial enquiries Refuse and recycling 17-Feb-2025
Summary: We will not investigate this complaint about the Council’s decision that the complainant must pay for a replacement bin. This is because there is insufficient evidence of fault and injustice.
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London Borough of Lambeth (24 018 360)
Statement Closed after initial enquiries Other 17-Feb-2025
Summary: We will not investigate Mr X’s complaint about being issued a Fixed Penalty Notice for littering. This is because Mr X could have raised a defence against the issuing of the notice in court.
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Royal Borough of Kingston upon Thames (24 018 435)
Statement Closed after initial enquiries Council tax 17-Feb-2025
Summary: We will not investigate this complaint about the Council’s refusal to waive her Council tax because she can appeal to a Valuation Tribunal.
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Westmorland and Furness Council (24 019 254)
Statement Upheld Public transport 17-Feb-2025
Summary: We will not investigate this complaint about difficulties encountered by the complainant after a ferry was cancelled. This is because the Council has provided a proportionate response.
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Nottinghamshire County Council (24 019 562)
Statement Closed after initial enquiries Other 17-Feb-2025
Summary: We will not investigate this complaint about the Council's rejection of a pothole damage claim as it is reasonable to expect the complainant to resort to court action for the compensation he seeks.
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London Borough of Ealing (24 019 736)
Statement Closed after initial enquiries Parking and other penalties 17-Feb-2025
Summary: We will not investigate this complaint about a parking penalty charge notice as it has been cancelled.