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  • London Borough of Haringey (24 017 588)

    Statement Closed after initial enquiries Other 19-Jan-2025

    Summary: We will not investigate this complaint about the Council's investigation into anti-social behaviour and how it dealt with Mr X’s complaints about this as any alleged Council fault has not caused Mr X a level of personal injustice that would justify our further action. Mr X’s concerns about data protection breaches should be made to the Information Commissioner's Office.

  • Essex County Council (24 017 216)

    Statement Closed after initial enquiries Other 18-Jan-2025

    Summary: We will not investigate this complaint about a claim for damages as this is a matter for court.

  • London Borough of Waltham Forest (24 017 243)

    Statement Closed after initial enquiries Parking and other penalties 18-Jan-2025

    Summary: We cannot investigate this complaint about the Council’s enforcement of a penalty charge notice as Mr X’s case has been considered by the court and is now no longer within our remit.

  • Birmingham City Council (24 017 509)

    Statement Closed after initial enquiries Parking and other penalties 18-Jan-2025

    Summary: We will not investigate this complaint about a penalty charge notice as the complaint is made late and there are not good reasons to investigate now.

  • Birmingham City Council (24 011 737)

    Statement Closed after initial enquiries School transport 18-Jan-2025

    Summary: We will not investigate this complaint about the Council’s decision to award the complainant’s daughter a Personal Transport Budget, rather than the complainant’s preferred form of education transport assistance. This is because there is no evidence of fault on the Council’s part.

  • Birmingham City Council (24 011 885)

    Statement Closed after initial enquiries School transport 18-Jan-2025

    Summary: We will not investigate this complaint about the Council’s decision to refuse the complainant’s application and appeal for education transport for her daughter. This is because there is no evidence of fault on the Council’s part.

  • London Borough of Hillingdon (24 012 492)

    Statement Closed after initial enquiries Special educational needs 18-Jan-2025

    Summary: We will not investigate this complaint about the Council’s decision to cease to maintain the complainant’s Education Health and Care Plan. This is because it would have been reasonable for his representative to use the right to appeal to the First-tier Tribunal (Special Educational Needs and Disability).

  • Calderdale Metropolitan Borough Council (24 014 044)

    Statement Closed after initial enquiries Refuse and recycling 18-Jan-2025

    Summary: We will not investigate this complaint about litter being left on the street following household waste collections. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. The injustice to Mr X is not significant enough to warrant an investigation and it is unlikely we could add anything to the Council’s response.

  • Transport for London (24 016 758)

    Statement Closed after initial enquiries Parking and other penalties 17-Jan-2025

    Summary: We will not investigate this complaint about a Penalty Charge Notice. The Authority has decided to cancel the penalty and associated enforcement. We could not achieve anything further by investigating the matter.

  • Wiltshire Council (24 015 982)

    Statement Closed after initial enquiries Other 17-Jan-2025

    Summary: We will not investigate this complaint about damage to a street tree as there is insufficient personal injustice caused to the complainant to warrant our further action.

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