Decision search
Your search has 49843 results
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London Borough of Enfield (24 013 704)
Statement Closed after initial enquiries Council tax 20-Jan-2025
Summary: We will not investigate Ms X’s complaint the Council mishandled her council tax account and failed to make reasonable adjustments when communicating with her. It is unlikely we would find fault and further investigation by us would not achieve a different outcome for Ms X. And in any case, we cannot achieve the outcome she wants.
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Gloucester City Council (24 013 944)
Statement Closed after initial enquiries Planning applications 20-Jan-2025
Summary: We will not investigate this complaint about the way the Council publicised a planning application. We have not seen enough evidence of fault to justify an investigation.
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Transport for London (24 014 036)
Statement Closed after initial enquiries Parking and other penalties 20-Jan-2025
Summary: We will not investigate this complaint about Penalty Charge Notices. It is reasonable for Mr X to refer the matter to the courts as we could not achieve the outcome he seeks.
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North Northamptonshire Council (24 014 077)
Statement Closed after initial enquiries School transport 20-Jan-2025
Summary: We will not investigate this complaint about the Council’s decision not to grant free school transport for the complainant’s son. There is insufficient evidence of fault in the way the Council made its decision.
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Boston Borough Council (24 014 086)
Statement Closed after initial enquiries Councillor conduct and standards 20-Jan-2025
Summary: We will not investigate this complaint the Council refused to consider a complaint about a Parish Councillor’s conduct. There is not enough evidence of fault to justify our involvement. Additionally, the Council’s actions have not caused a significant injustice.
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Coventry City Council (24 014 153)
Statement Closed after initial enquiries Planning applications 20-Jan-2025
Summary: We will not investigate Mrs X’s complaint about the way the Council reached decisions regarding changes to a lease for commercial premises it owns. This is because there is not enough evidence of fault by the Council.
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Suffolk County Council (24 014 154)
Statement Upheld Special educational needs 20-Jan-2025
Summary: We will not investigate Miss X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Miss X and pay her £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.
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Halton Borough Council (24 014 173)
Statement Closed after initial enquiries Councillor conduct and standards 20-Jan-2025
Summary: We will not investigate this complaint about the Council’s response to a member conduct complaint as there is not enough evidence of fault and we cannot achieve the outcome Mr X wants. It is also reasonable for Mr X to complain to the Information Commissioner about how the Council dealt with his request for information.
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East Riding of Yorkshire Council (24 014 832)
Statement Closed after initial enquiries Other 20-Jan-2025
Summary: We will not investigate this complaint about comments that a Housing Officer made about Mr X’s tenancy. This is because we have no powers to investigate the Council when it concerns the management of social housing.
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Essex County Council (24 015 134)
Statement Upheld Special educational needs 20-Jan-2025
Summary: We will not investigate Miss X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Miss X and pay her £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.