Decision search
Your search has 49647 results
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Portsmouth City Council (24 015 803)
Statement Closed after initial enquiries Other 04-Mar-2025
Summary: We will not investigate Mr X’s complaint about the care provided to his mother by her care home and about the Council failing to communicate with him effectively. This is because the complaint is late and there are no good reasons to exercise discretion to consider the late complaint.
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Preston City Council (24 016 092)
Statement Closed after initial enquiries Antisocial behaviour 04-Mar-2025
Summary: We will not investigate this complaint about how the Council dealt with reports of anti-social behaviour. There is not enough evidence of fault to justify our involvement.
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Manchester City Council (24 016 379)
Statement Closed after initial enquiries Special educational needs 04-Mar-2025
Summary: We will not investigate Mrs X’s complaint the Council did not agree to amend Mr X’s Educational Health and Care Plan. These decisions carry a right of appeal which it would be reasonable for Mrs X to use.
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London Borough of Hounslow (24 016 504)
Statement Closed after initial enquiries Other 04-Mar-2025
Summary: We cannot investigate this complaint about business rates liability. The matter is being considered by the courts.
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Spelthorne Borough Council (24 016 536)
Statement Closed after initial enquiries Homelessness 04-Mar-2025
Summary: We will not investigate this complaint about a home the Council offered to end its homelessness duty. This is mainly because it is reasonable to expect Miss X to use her court appeal right.
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Slough Borough Council (24 016 540)
Statement Closed after initial enquiries Parking and other penalties 04-Mar-2025
Summary: We will not investigate this complaint about parking controls because there is insufficient evidence of fault by the Council.
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Birmingham City Council (24 016 646)
Statement Closed after initial enquiries Refuse and recycling 04-Mar-2025
Summary:Ms X complained the Council repeatedly failed to collect her household waste after she asked for a replacement bin. She said while the Council acknowledged a delay in providing her with a replacement bin and assured her the collection crew would collect her waste in bin bags in the meantime, multiple collections were missed.
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St Helens Metropolitan Borough Council (24 016 727)
Statement Closed after initial enquiries Rights of way 04-Mar-2025
Summary: We will not investigate Mr X’s complaint about the Council’s decision to ask him to remove a fence encroaching on a public highway. This is because there is not enough evidence of fault to justify an investigation.
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Surrey County Council (24 016 887)
Statement Closed after initial enquiries School transport 04-Mar-2025
Summary: We will not investigate this complaint about post-16 college transport for Mr X’s daughter. This is because there is not enough evidence of fault by the Council to warrant an investigation.
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London Borough of Lambeth (24 016 938)
Statement Closed after initial enquiries Homelessness 04-Mar-2025
Summary: We will not investigate this complaint about the Council’s assessment of a homeless application. It was reasonable for Mrs X to use the review and appeal process available to challenge homelessness decisions.