Decision search
Your search has 49843 results
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London Borough of Tower Hamlets (24 016 360)
Statement Closed after initial enquiries Parking and other penalties 22-Jan-2025
Summary: We will not investigate Mrs X’s complaint that the Council failed to respond to her challenge or issue relevant documentation about a penalty charge notice. This is because there is not enough evidence of fault by the Council.
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London Borough of Tower Hamlets (24 016 428)
Statement Closed after initial enquiries Homelessness 22-Jan-2025
Summary: We will not investigate Mr X’s complaint about the Council’s homelessness decision because it is reasonable for him to appeal it. We cannot investigate the other complaints about its handling of his homelessness case because the Council has not yet had a chance to respond to those concerns. We will not investigate what happened to the housing register forms he handled into Council offices in January 2024 because there is nothing worthwhile we could achieve by doing so.
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Birmingham City Council (24 016 547)
Statement Closed after initial enquiries Council tax 22-Jan-2025
Summary: We will not investigate this complaint about Council tax liability because there is a right of appeal to a Valuation Tribunal.
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London Borough of Barking & Dagenham (24 016 599)
Statement Closed after initial enquiries Child protection 22-Jan-2025
Summary: We will not investigate Mr X’s complaint about the Council’s actions in its child protection involvement with his child. This is because there is no sign of fault in the Council’s decision not to consider his complaint whilst the matter is subject to ongoing court proceedings.
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London Borough of Lambeth (24 016 620)
Statement Closed after initial enquiries Council tax 22-Jan-2025
Summary: We will not investigate this complaint about Council tax enforcement because there is a right of appeal to a Valuation Tribunal.
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Derby City Council (24 016 757)
Statement Closed after initial enquiries Other 22-Jan-2025
Summary: We will not investigate Mr X’s complaint about being issued a Fixed Penalty Notice for littering. This is because Mr X can raise a defence against the issuing of the notice in court.
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East Suffolk Council (24 017 566)
Statement Closed after initial enquiries Council tax 22-Jan-2025
Summary: We will not investigate this complaint about the council tax empty homes premium because there is insufficient evidence of fault by the Council.
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Statement Closed after initial enquiries Leisure and culture 22-Jan-2025
Summary: We will not investigate this complaint about the actions of lifeguard who gave Mr X advice during a swimming session. Any injustice is not significant enough to warrant our involvement and there is no worthwhile outcome achievable by an investigation.
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Rother District Council (24 017 775)
Statement Closed after initial enquiries Councillor conduct and standards 22-Jan-2025
Summary: We will not investigate this complaint about how the Council dealt with a complaint about the conduct of a councillor. This is because we are unlikely to find fault.
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Statement Upheld Other 22-Jan-2025
Summary: We have upheld this complaint because the Council delayed considering a complaint at stage two of the children’s statutory complaints procedure. The Council has now agreed to resolve the complaint by issuing its stage two response without further delay. It will also apologise and offer to make a payment to the complainant to remedy the time and trouble they have been to.