Decision search
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Statement Closed after initial enquiries Allocations 23-Jan-2025
Summary: We will not investigate this complaint about the Council’s failure to rehouse Mr X despite him having been on the housing register for six years. This is because there is no evidence to suggest fault by the Council sufficient to warrant an investigation.
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Ashfield District Council (24 013 164)
Statement Closed after initial enquiries Other 23-Jan-2025
Summary: We will not investigate this complaint about how the Council dealt with a possible breach of planning control. This is because we are unlikely to find fault.
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Statement Closed after initial enquiries Assessment and care plan 23-Jan-2025
Summary: We will not investigate this complaint the Council delayed in reviewing an adult social care assessment. The Council apologised for the delay and has now completed the review. Further investigation would not lead to a different outcome.
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Runwood Homes Limited (24 013 250)
Statement Closed after initial enquiries Residential care 23-Jan-2025
Summary: We will not investigate Mr X’s complaint about the charges from his late father’s Care Provider. There is not enough evidence of fault to justify an investigation.
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Worcestershire County Council (24 013 337)
Statement Closed after initial enquiries Other 23-Jan-2025
Summary: We will not investigate this complaint about the Council failing to respond to questions straightaway, and not allowing the council where the complainant lives to respond. This is because there is not enough evidence of fault to justify an investigation. The Council is the responsible body to meet the complainant’s adult social care needs, and has a communication plan in place to respond to his questions.
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London Borough of Hillingdon (24 013 587)
Statement Closed after initial enquiries Transport 23-Jan-2025
Summary: We will not investigate this complaint about the Council’s decision to refuse an application to renew a Blue Badge. We have not seen enough evidence of fault to justify an investigation.
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West Sussex County Council (24 013 629)
Statement Closed after initial enquiries Assessment and care plan 23-Jan-2025
Summary: We will not investigate this complaint about the Council’s decision to reduce a care and support package. There is insufficient evidence of fault to warrant an investigation.
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Telford & Wrekin Council (24 013 751)
Statement Closed after initial enquiries School transport 23-Jan-2025
Summary: We will not investigate this complaint about the Council’s decision not to provide post-16 transport to college. This is because there is not enough evidence of fault to warrant an investigation.
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Cheshire West & Chester Council (24 013 752)
Statement Closed after initial enquiries Councillor conduct and standards 23-Jan-2025
Summary: We will not investigate Ms X’s complaint about the Council’s decision to take no further action following her complaint about a councillor’s conduct. There is insufficient evidence of fault and we could not achieve what Ms X wants.
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London Borough of Croydon (24 013 771)
Statement Closed after initial enquiries Other 23-Jan-2025
Summary: We will not investigate this complaint about how a child protection conference was held because doing so would not add to the investigation carried out by the Council or lead to a different outcome.