Decision search
Your search has 49843 results
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Northumberland County Council (24 012 188)
Statement Closed after initial enquiries Other 27-Jan-2025
Summary: We will not investigate this complaint about the Council asking the Police to complete a welfare visit. There is not enough evidence of fault to justify our involvement.
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Transport for London (24 012 242)
Statement Closed after initial enquiries Other 27-Jan-2025
Summary: We will not investigate this complaint about the Authority’s decision not to renew the vehicle licence for the complainant’s taxi. This is because there is insufficient evidence of fault by the Authority.
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London Borough of Brent (24 012 685)
Statement Closed after initial enquiries Other 27-Jan-2025
Summary: We will not investigate Mr X’s complaint about the Council’s failure to award him small business rates relief between 2021 and 2023. This is because the complaint is late and I have seen no good reasons to exercise my discretion to investigate it further. We will not investigate Mr X’s complaint about the Council’s refusal to award him a COVID-19 business grant as there is not enough evidence of fault by the Council. The grant scheme has been closed for several years and Mr X did not qualify for it at the time.
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Stoke-on-Trent City Council (24 016 157)
Statement Closed after initial enquiries Parking and other penalties 27-Jan-2025
Summary: We will not investigate this complaint about Penalty Charge Notices because it is reasonable to expect Miss Y to approach the courts and the Traffic Enforcement Centre based at Northampton County Court about the matter.
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London Borough of Wandsworth (24 017 238)
Statement Closed after initial enquiries Parking and other penalties 27-Jan-2025
Summary: We will not investigate Mr X’s complaint that the Council wrongly advised him about the time limit for responding to his representations against a penalty charge notice. This is because the fault Mr X claims did not cause him significant injustice. We cannot investigate any complaint about the penalty charge notice itself because Mr X has used his right of appeal.
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London Borough of Havering (24 017 446)
Statement Closed after initial enquiries Parking and other penalties 27-Jan-2025
Summary: We will not investigate this complaint about a Penalty Charge Notice and an inappropriate sentence in a letter. This is because the complainant can appeal to the tribunal and because there is insufficient evidence of fault causing injustice.
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Birmingham City Council (24 017 520)
Statement Closed after initial enquiries Parking and other penalties 27-Jan-2025
Summary: We will not investigate Mr X’s complaint about a penalty charge notice issued by the Council. This is because it would have been reasonable for Mr X to appeal to the Traffic Penalty Tribunal.
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Statement Closed after initial enquiries Highway repair and maintenance 27-Jan-2025
Summary: We will not investigate Mr B’s complaint that his car has been damaged by potholes on Council roads. This is because it is reasonable for him to pursue his compensation claim by taking the Council to court.
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Bournemouth, Christchurch and Poole Council (24 013 902)
Statement Closed after initial enquiries Homelessness 27-Jan-2025
Summary: We will not investigate this complaint about homelessness applications because the complainant could have used his appeal rights and because there is insufficient evidence of fault by the Council.
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Birmingham City Council (24 013 993)
Statement Closed after initial enquiries School transport 27-Jan-2025
Summary: We will not investigate this complaint about the Council’s response to the complainant’s concerns about the driver of her son’s school transport. This is because investigation would not lead to the outcome she is seeking.