Decision search
Your search has 49843 results
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Westminster City Council (24 014 190)
Statement Closed after initial enquiries Allocations 28-Jan-2025
Summary: We will not exercise discretion to investigate this complaint about the Council’s failure to rehouse Ms X since she applied for housing in 2021. this complaint which was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Ms X could not have complained to us sooner.
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London Borough of Brent (24 014 194)
Statement Closed after initial enquiries Homelessness 28-Jan-2025
Summary: We will not investigate this complaint about the Council’s decision on a homeless application by Mr X. It was reasonable for him to submit a statutory review request and pursue an appeal to the court if it is unsuccessful.
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Transport for London (24 014 314)
Statement Closed after initial enquiries Parking and other penalties 28-Jan-2025
Summary: We will not investigate this complaint about TfL agents taking possession and release of a motor car through a civil enforcement procedure. There is not enough evidence of fault by TfL or its enforcement agents so it does not warrant investigation, and it would be reasonable for the complainant to appeal to a tribunal against more recent penalty charge notices if TfL does not cancel them.
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Stevenage Borough Council (24 014 414)
Statement Closed after initial enquiries Other 28-Jan-2025
Summary: We will not investigate this complaint about charges the Council invoiced Ms X for to cover her share of works to a hardstanding area around her garage. This is because the complaint is a late complaint and so falls outside our jurisdiction due to the passage of time and because there is insufficient evidence of fault by the Council to warrant an investigation of its current handling of matters.
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Buckinghamshire Council (24 014 479)
Statement Closed after initial enquiries Planning applications 28-Jan-2025
Summary: We will not investigate Mr X’s complaint about the Council’s handling of a planning application. This is because there is not enough evidence of fault by the Council and the Council’s decision to grant planning permission does not cause Mr X significant injustice.
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London Borough of Brent (24 014 644)
Statement Upheld Council tax 28-Jan-2025
Summary: We will not investigate Mr X’s complaint about the actions of the Council in the recovery of council tax. This is because an investigation is unlikely to add to that already carried out by the Council or lead to a different outcome.
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Statement Closed after initial enquiries School transport 28-Jan-2025
Summary: We will not investigate Mr X’s complaint about the Council’s decision to refuse his application for free home to school transport for her daughter. This is because there is not enough evidence of fault by the Council to warrant an investigation.
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North Tyneside Metropolitan Borough Council (24 013 174)
Statement Closed after initial enquiries Residential care 28-Jan-2025
Summary: We will not investigate Mr X’s complaint about the quality of care provided to his mother by her care home between 2021 and 2023. This is because an investigation would not lead to any further findings or worthwhile outcomes.
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Brighton & Hove City Council (24 013 215)
Statement Closed after initial enquiries Charging 28-Jan-2025
Summary: We will not investigate Mrs X’s complaint about matters related to the Council’s handling of her relative’s care charges. There is not enough evidence of fault to justify investigating.
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London Borough of Harrow (24 013 253)
Statement Closed after initial enquiries Transport 28-Jan-2025
Summary: We will not investigate Mr X’s complaint about the Council’s assessment and refusal of his daughter Miss Y’s blue badge application. There is not enough evidence of fault in the Council’s process to warrant us investigating and it would be reasonable for Mr X to make a further application to the Council.