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  • Southampton City Council (24 015 840)

    Statement Closed after initial enquiries Special educational needs 27-Feb-2025

    Summary: We cannot investigate this complaint the Council failed to provide educational provision after it decided to end an Education Health and Care Plan. The complaint is not separable from matters that have been appealed to the Tribunal.

  • London Borough of Barnet (24 016 049)

    Statement Closed after initial enquiries Antisocial behaviour 27-Feb-2025

    Summary: We will not investigate this complaint about how the Council considered anti-social behaviour. That is because the complaint is late.

  • Dudley Metropolitan Borough Council (24 016 075)

    Statement Closed after initial enquiries Planning applications 27-Feb-2025

    Summary: We will not investigate this complaint about the Council’s handling of and decisions on Mr X’s planning applications. This is because Mr X has or had a right of appeal to the Planning Inspectorate which places the complaint outside our jurisdiction.

  • London Borough of Barking & Dagenham (24 016 091)

    Statement Closed after initial enquiries Homelessness 27-Feb-2025

    Summary: We will not investigate Ms X’s complaint about the Council’s actions relating to her homelessness. This is because there is not enough evidence of fault to justify investigating and it was reasonable for her to use her right of appeal.

  • London Borough of Hackney (24 016 096)

    Statement Closed after initial enquiries Allocations 27-Feb-2025

    Summary: We will not investigate this complaint about Mr X’s application for social housing. There is not enough evidence of fault in the Council refusing Mr X’s application. Any different treatment of another person did not directly disadvantage Mr X significantly enough to warrant investigation. Mr X can reasonably take court action if he believes the Council should compensate him.

  • Nottinghamshire County Council (24 016 171)

    Statement Closed after initial enquiries Residential care 27-Feb-2025

    Summary: We will not investigate this complaint about adult social care provided on behalf of the Council. It is unlikely we could add to the care provider’s investigation or reach a different or worthwhile outcome. We cannot achieve the outcome the complainant wants as we cannot make findings of neglect or hold an organisation responsible for a death.

  • Cheltenham Borough Council (24 016 198)

    Statement Closed after initial enquiries Allocations 27-Feb-2025

    Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation.

  • London Borough of Southwark (24 016 390)

    Statement Closed after initial enquiries Homelessness 27-Feb-2025

    Summary: We will not investigate this complaint about unsuitable temporary accommodation because there is not enough evidence of fault in the Council’s actions.

  • Coventry City Council (24 016 477)

    Statement Closed after initial enquiries Child protection 27-Feb-2025

    Summary: We will not investigate this complaint about the Council’s response to an injury to Miss X’s child’s wrist when in foster care. The matters complained of happened before 2022 and Miss X would have become aware of the injury during contact sessions. She could have complained to us sooner and there is no good reason to exercise discretion to investigate this matter now.

  • London Borough of Bromley (24 016 498)

    Statement Closed after initial enquiries Pollution 27-Feb-2025

    Summary: We will not investigate Mrs X’s complaint about how the Council investigated reports of smoke pollution. We are unlikely to find fault in the Council’s decision and Mrs X has not been caused any personal injustice.

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