Decision search
Your search has 49843 results
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Manchester City Council (24 014 429)
Statement Closed after initial enquiries Looked after children 03-Feb-2025
Summary: We will not investigate Mr X’s complaint the Council did not include him in statutory review meetings for his children. This is because the Council has investigated the matter, and we are satisfied with the actions the Council has already taken to remedy any injustice.
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Cambridgeshire County Council (24 014 556)
Statement Closed after initial enquiries Other 03-Feb-2025
Summary: We cannot investigate Mr X’s complaint that the Council organised his supervised contact with his child during his working hours, which Mr X said resulted in a loss of income. This is because Mr X could have raised the matters during court proceedings and it is reasonable to have expected him to do so.
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London Borough of Newham (24 015 422)
Statement Closed after initial enquiries Trees 03-Feb-2025
Summary: We will not investigate this complaint about an alleged failure by the Council to maintain a public tree. This is because the Council inspected the tree in response to the complainant’s concerns and reached an evidence based judgement that maintenance works were not required. There is evidence of fault to warrant investigation.
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Swindon Borough Council (24 015 648)
Statement Closed after initial enquiries Council tax 03-Feb-2025
Summary: We will not investigate this complaint about the way the Council managed the complainant’s council tax arrears. This is because there is insufficient evidence of fault by the Council and insufficient evidence of injustice.
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Essex County Council (24 015 741)
Statement Upheld Special educational needs 03-Feb-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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Buckinghamshire Council (24 015 806)
Statement Closed after initial enquiries Highway repair and maintenance 03-Feb-2025
Summary: We will not investigate this complaint about highway repair and maintenance because there is not enough evidence of fault to justify investigating.
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Essex County Council (24 015 908)
Statement Closed after initial enquiries Highway repair and maintenance 03-Feb-2025
Summary: We will not investigate this complaint about highway maintenance because further investigation would not lead to a different outcome and another body is better placed to consider the complaint.
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Cheshire West & Chester Council (24 011 758)
Statement Closed after initial enquiries Other 03-Feb-2025
Summary: We will not investigate Ms X’s complaint about the Council's decision to terminate her pitch tenancy agreement on a traveller site. There is insufficient evidence of fault to warrant an investigation.
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North Northamptonshire Council (24 012 562)
Statement Closed after initial enquiries Child protection 03-Feb-2025
Summary: We cannot not investigate Mrs X’s complaint about child protection because she has taken court action regarding the care of her grandchildren.
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Surrey County Council (24 012 590)
Statement Closed after initial enquiries Alternative provision 03-Feb-2025
Summary: We will not investigate Ms X’s complaint about Education Health and Care Plan delays following an annual review. We are unlikely to achieve a remedy significantly different to the financial offer the Council made. We cannot investigate parts of Ms X’s complaint which are not separable from a Tribunal appeal.