Decision search
Your search has 49844 results
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Dudley Metropolitan Borough Council (24 016 057)
Statement Closed after initial enquiries Allocations 06-Feb-2025
Summary: We will not investigate this complaint about the complainant’s priority on the housing register. This is because there is insufficient evidence of fault causing injustice.
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Royal Borough of Kingston upon Thames (24 016 158)
Statement Closed after initial enquiries Council house sales and leaseholders 06-Feb-2025
Summary: We will not investigate Miss X’s complaint that she was not told by the Council about changes in discount available through the Right to Buy scheme. We cannot investigate complaints about the Council’s management of social housing. Further, it is reasonable for Miss X to use her right of appeal to the District Valuer of she disagrees with the valuation of her property.
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Staffordshire County Council (24 016 253)
Statement Closed after initial enquiries Highway repair and maintenance 06-Feb-2025
Summary: We will not investigate Mr X’s complaint about the Council’s maintenance of the highway. We could not achieve the outcome he wants and the courts are better placed to consider his complaint.
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Derbyshire County Council (24 016 288)
Statement Closed after initial enquiries Other 06-Feb-2025
Summary: We will not investigate Mr X’s complaint the Council’s snow plough repeatedly blocked his driveway. This is because further investigation would not lead to a different outcome and any fault has not caused a significant enough injustice to justify investigating.
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Statement Closed after initial enquiries Planning applications 06-Feb-2025
Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because we are unlikely to find fault. The complainant has also not suffered significant injustice.
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South Staffordshire District Council (24 016 751)
Statement Closed after initial enquiries Trees 06-Feb-2025
Summary: We will not investigate this complaint about an overhanging tree and a broken fence. This is because there is insufficient evidence of fault by the Council.
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Birmingham City Council (23 012 562)
Statement Upheld Disabled children 06-Feb-2025
Summary: Mrs X complained about Birmingham Childrens Trust’s consideration of her complaint under the statutory complaint procedure about a review of the family’s short break package. Mrs X said the family suffered a harmful impact on their wellbeing and she incurred additional costs. We have found fault due to delay including in completing recommendations of the Independent Review Panel. We consider the agreed action of an apology and additional symbolic payment provides a suitable remedy.
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Suffolk County Council (24 014 441)
Statement Closed after initial enquiries Special educational needs 06-Feb-2025
Summary: We will not investigate Mrs X’s complaint about the Council’s handling of her child’s Education, Health and Care Plan. It is unlikely an investigation would add anything to the Council’s response or achieve a worthwhile outcome.
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Derbyshire County Council (24 014 538)
Statement Closed after initial enquiries Safeguarding 06-Feb-2025
Summary: We will not investigate this complaint about adult safeguarding. This is because there is not enough evidence of fault causing significant injustice to justify our involvement. There is no worthwhile outcome to be achieved from an Ombudsman investigation.
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Central Bedfordshire Council (24 014 610)
Statement Closed after initial enquiries Special educational needs 06-Feb-2025
Summary: We will not investigate this complaint about the Council allegedly breaching special educational needs regulations. The matter complained of is closely linked to decisions about the nature of Miss X’s child’s special educational needs. Miss X has or had a right it would be reasonable to use to appeal to the Special Educational Needs and Disability Tribunal about that. It is not a good use of resources to investigate the Council’s complaint handling where we are not investigating the substantive matter underlying it.