Decision search
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London Borough of Barking & Dagenham (24 018 262)
Statement Closed after initial enquiries Parking and other penalties 05-Feb-2025
Summary: We cannot investigate Mr X’s complaint about a Penalty Charge Notice. This is because Mr X has taken the matter to court.
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Statement Upheld Other 05-Feb-2025
Summary: We have upheld this complaint about delay in the children’s statutory complaints procedure. This is because the Council has agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused.
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London Borough of Wandsworth (24 019 218)
Statement Closed after initial enquiries Trees 05-Feb-2025
Summary: We will not investigate Miss X’s complaint that her property has been damaged by a Council tree and is preventing her house sale. This is because it does not meet the tests set in our Assessment Code. It is reasonable for Miss X to take the Council to court.
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East Suffolk Council (24 019 226)
Statement Closed after initial enquiries Council tax 05-Feb-2025
Summary: We will not investigate this complaint about the Council charging a council tax premium for second homes. This is because the law says such decisions can only be challenged by judicial review.
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London Borough of Hillingdon (24 019 231)
Statement Closed after initial enquiries Housing benefit and council tax benefit 05-Feb-2025
Summary: We will not investigate Miss B’s complaint about a housing benefit overpayment. This is because it is reasonable for Miss B to put in an appeal to the tribunal.
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Plymouth City Council (24 016 756)
Statement Closed after initial enquiries Leisure and culture 05-Feb-2025
Summary: We will not investigate Mr X’s complaint that the Council changed the supplier for its digital library content. This is because there is insufficient evidence of fault.
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Kent County Council (24 016 939)
Statement Closed after initial enquiries Child protection 05-Feb-2025
Summary: We will not investigate this complaint about how the Council dealt with child protection matters concerning Mr X’s grandchildren. This is because much of the complaint concerns what happened in court and other matters are late.
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Bedford Borough Council (24 016 953)
Statement Closed after initial enquiries Council tax 05-Feb-2025
Summary: We cannot investigate this complaint about council tax arrears following an excess payment of council tax reduction. This is because the complainant appealed to the Valuation Tribunal.
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Transport for London (24 017 096)
Statement Closed after initial enquiries Parking and other penalties 05-Feb-2025
Summary: We cannot investigate this complaint about Penalty Charge Notices because Mr Y has appealed the same matter to the London Tribunals.
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London Borough of Havering (24 017 341)
Statement Closed after initial enquiries Parking and other penalties 05-Feb-2025
Summary: We will not investigate this complaint about a Penalty Charge Notice because the complainant could have appealed to the tribunal.