Decision search
Your search has 49843 results
-
Norfolk County Council (24 008 449)
Statement Closed after initial enquiries Residential care 13-Nov-2024
Summary: We will not investigate Mr X’s complaint about how the Council has responded to his concerns about a care home. Further investigation would not lead to a different outcome.
-
Rother District Council (24 008 805)
Statement Closed after initial enquiries Planning applications 13-Nov-2024
Summary: We will not investigate Mr X’s complaint about the Council’s handling of a planning application. This is because the Council refused the planning application and the issue did not therefore cause Mr X significant injustice.
-
London Borough of Haringey (24 008 981)
Statement Closed after initial enquiries Council tax 13-Nov-2024
Summary: We will not investigate this complaint about a council tax account as Mr X can appeal against the liability decision to the Valuation Tribunal.
-
Liverpool City Council (24 009 124)
Statement Closed after initial enquiries Traffic management 13-Nov-2024
Summary: We will not investigate this complaint about parking problems experienced by a group of residents. The Council has provided a satisfactory response during the complaint process, and we are unlikely to be able to achieve anything further.
-
Lancashire County Council (24 009 247)
Statement Closed after initial enquiries Assessment and care plan 13-Nov-2024
Summary: We will not investigate this complaint about changes to an adult social care and support plan. The Council has completed an assessment and fully explained its decision. It is unlikely we would find fault or reach a different outcome, even though the change is upsetting for the complainant.
-
Leicestershire County Council (24 009 261)
Statement Upheld Charging 13-Nov-2024
Summary: We will not investigate this complaint about the Council incorrectly recording that Mr X’s care had been funded by NHS continuing healthcare. It apologised to Mrs X for its error and reissued invoices for the correct amount. We could not achieve anything further.
-
Milton Keynes Council (24 009 299)
Statement Closed after initial enquiries Homelessness 13-Nov-2024
Summary: We will not investigate Mr X’s complaint about the Council’s lack of support with his housing situation because there is insufficient evidence of fault causing sufficient injustice to justify our involvement.
-
Fareham Borough Council (24 009 456)
Statement Closed after initial enquiries Council house sales and leaseholders 13-Nov-2024
Summary: We will not investigate this complaint about the way the Council conducted a property sale. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. There is not enough evidence of fault in the Council’s actions. And we cannot decide whether the Council has discriminated against the complainant.
-
Cambridgeshire County Council (24 009 458)
Statement Closed after initial enquiries Child protection 13-Nov-2024
Summary: We will not investigate Mrs X’s complaint about how the Council handled her service complaint. There is no evidence of significant injustice to Mrs X to warrant investigation. Additionally, the Information Commissioner’s Office is better placed to consider complaints about data protection matters.
-
City of Bradford Metropolitan District Council (24 009 535)
Statement Closed after initial enquiries Enforcement 13-Nov-2024
Summary: We will not investigate this complaint about how the Council dealt with a building control matter and a breach of planning control. This is because we are unlikely to find fault.